Customer Success Intern – B2B Travel Tech

Help companies travel smarter, and see how a startup scales from the inside.

At Go Globie, we are building an AI-powered business travel platform. Employees book trips in a few clicks, and companies stay in control of travel policy, approvals and spend, without the admin.

We have confirmed our first pilot companies and are moving from concept to product. Now we are looking for a Customer Success Intern to work closely with our clients and make sure their first experience with Go Globie is a great one.

You will be the person our pilot customers talk to. You will work directly with the founder, and what you learn from clients will shape what we build next.

What you will be doing

• Onboarding new client companies: setting up accounts, travel policies, approval flows and users
• Being a go-to contact for travel managers, finance teams and travellers at our client companies
• Answering questions, solving issues and following up so nothing falls through the cracks
• Creating and improving onboarding material, guides and FAQs
• Collecting client feedback and passing insights on to product and the founders
• Helping track adoption and usage so we can spot what is working and what isn't
• Supporting sales and account management with demos, follow-ups and client preparation as needed

Who we are looking for

You might be the right fit if you

• Are studying business, communication, tourism, IT or a related field, or have recently graduated
• Like people and enjoy helping others get value from a product
• Are structured and good at keeping track of many threads at once
• Communicate clearly in English, both in writing and in conversation. Danish is a plus.
• Are curious about tech and AI, and comfortable learning new tools quickly
• Take ownership and like working in a fast-moving startup
• Have an interest in travel or business travel (a bonus!)

What you will learn

• How B2B SaaS onboarding, customer success and adoption work in practice
• How AI-powered products are designed, launched and improved based on real customer feedback
• How to build and manage client relationships from day one
• How an early-stage startup operates, working side by side with the founders

Why this internship is different

• You will work with real B2B clients from day one
• You will get real responsibility and continuous feedback
• You will work directly with the founder, without layers of management
• Your input will directly influence the product
• For the right person, there may be opportunities to continue working together after the internship

Practical details

• Type: Unpaid internship, ideally as part of your studies
• Hours: Full-time, 40 hours per week including lunch, with flexibility around your studies
• Duration: Approximately 3 months, with the option to extend by mutual agreement
• Location: Our office in Greater Copenhagen, with the option of some remote work
• Perks: Equipment provided, free lunch and approved work-related expenses reimbursed

Interested?

We would love to hear why customer success and travel tech excite you. Send us a short note and your CV, and let's talk.