Adaptable and engaged caseworker for vehicle registration

Are you service-minded, and do you thrive in a busy daily life with tight deadlines and varied tasks? Then the Motor Agency might be something for you. With us you become part of the team Case processing – Registration, where we ensure correct registration of all vehicles.

The job as a caseworker

In Case Processing – Registration you will be part of a professionally strong office with 33 dedicated colleagues. Together we work to ensure all vehicles are registered correctly so the right fee is paid for the vehicles.

Our everyday life is characterized by an open and honest culture with focus on high professionalism and job satisfaction.

You will among other things work with

• Answer inquiries via phone and email
• Process cases on vehicle registration
• Handle requests for issuance of registration certificates and test marks
• Handle cases about license plates.

Your portfolio will be adjusted to your experience, competencies and development potential.

Good human, professional and language skills

We expect you to have a relevant higher education, e.g. a professional bachelor's degree in public administration, diploma in taxation or similar.

We prefer that you have experience with case processing so you can formulate and make correct decisions. You have strong communicative abilities in writing and speech, and you can translate professional messages into language that is easy to understand. Knowledge about vehicles is an advantage, but not a requirement.

We emphasize that you have a natural and professional contact with citizens and businesses. You must be able to communicate kindly and clearly, and you understand the importance of knowledge sharing and sparring with your colleagues. You work in a structured way, have a sense for detail and thrive with many balls in the air in a sometimes busy daily life. This means you must be adaptable and able to switch between several different tasks during your workday.

As an employee of the Motor Agency you contribute to solving an important societal task, and therefore we also expect you to take responsibility for your tasks and actively contribute to the community.

A meaningful job

In the Motor Agency we practice integrity, and our behavior and task solving take as a starting point the values: Vision, professionalism, responsibility and cooperation. You will become part of an environment where professional sparring and knowledge sharing are valued. Developments and new trends within the motor domain place high demands on our expertise, professional competence and ability to act forward-looking.

You can look forward to becoming part of a workplace where you are surrounded by good colleagues. We have good opportunities for professional and career development, attractive employment terms, flexible working hours (flex scheme), and a job that gives meaning. Something that gives meaning to us is having a good environment – both professionally and socially. It also means we have respect for work-life balance, even though we are busy. We pull together when there is a need.

The Ministry of Taxation and Growth emphasizes supporting flexible working conditions, and the framework for work organization is discussed between the manager and the employee based on the overall task solution.

Contract and terms of employment

Send your application including CV and transcript via the link "Apply for the position" no later than 1 November 2026. Start on 1 January 2027 or by agreement.

If you have questions about the position, you are welcome to send an SMS to the function manager Louise Neve Vineke at phone 7237 1273. You will be called back as soon as possible afterwards.

References and a criminal record check will be obtained before employment.

You will be employed on collective agreement terms in accordance with the then current collective agreement for academics in the state (AC), the collective agreement for clerks, technicians and IT staff (HK) or the collective agreement for assistants etc. (DTS) in the Ministry of Taxation and Growth. You will be employed in the Ministry of Taxation and Growth with related institutions.

The workplace is Lauritzens Plads 1, 9000 Aalborg.