Become part of the Family Court's Citizen Information on Bornholm

Location
Bornholm
Working hours
Full-time
Posted
11 September 2026
Application deadline
18 October 2026
Category
Customer service representative

About the job

Join the Family Court's Citizen Information on Bornholm – and make a difference for citizens across the country

Would you like a job where you make a real difference for people every day?

Are you efficient, goal-oriented and good at communicating clearly and precisely?

Then you now have the opportunity to become part of the Family Court's Citizen Information – a specialized unit on Bornholm, helping citizens nationwide with questions about family law matters.

A meaningful job – where your commitment creates value

As an employee in Citizen Information you are often the citizens' first contact with the Family Court.

You help citizens find answers on our website and provide guidance on rules and procedures. You also assist with technical support if the citizen experiences problems with applications or other matters.

You will become part of an engaged team that works closely together to create present and accessible citizen experiences and professional guidance.

Professional development and a strong sense of community

With us you get a thorough introduction to the Family Court's many areas of expertise, ongoing training and plenty of sparring, so you always have the opportunity to develop your skills.

You will learn, among other things, to manage conversations effectively, use de-escalating language, and create good conversations – all in a supportive and professional environment.

We are looking for someone who …

  • Has a good balance between human understanding and resilience
  • Has strong IT skills and quickly grasps new things
  • Has experience with digital case systems and is a seasoned user of Word, Excel, Teams and Outlook
  • Is proactive and actively participates in knowledge sharing and professional development
  • Works purposefully and collaborates well in a community
  • Thrives with working towards concrete goals and operational objectives
  • Speaks and writes Danish
  • Can conduct conversations in English – and preferably in German
  • Thrives in an environment with many changes

Working hours

We offer a full-time position with the following working hours

  • Monday–Thursday: 07:45–15:29
  • Friday: 07:45–14:09
  • There is limited scope for flexible hours.

Application and contact

Send your motivated application with CV and relevant exam papers no later than 18 October 2026. We hold interviews on an ongoing basis. Expected start date is 1 December 2026.

If you would like to know more about the position you are welcome to contact

  • Functional Manager Charlotte Jakobsen – tel. 50 77 78 81
  • Professional Coordinator Lone R. Hansen – tel. 50 77 78 88

You can read more about the Family Court here

You will be employed under the collective agreement for office staff, laboratory technicians and IT employees (HK).

The employment area is the Ministry of Social Affairs with accompanying institutions. The workplace is the Family Court in Rønne.

About the Family Court

The Family Court helps citizens create calm, security and direction in changed life situations. The goal is always to find the best solution for each individual citizen.

We handle tasks in the areas: custody, residence and visitation, separation and divorce, international marriages, naming and name changes, child support, paternity and co-maternity, adoption, guardianship and future powers of attorney.

We are an organization in great development, and we are passionate about delivering the best quality for the benefit of the many citizens who need our help every day. The Family Court has nine departments in different locations in Denmark.

We seek a workforce composition that reflects the surrounding society. Therefore we encourage everyone, regardless of personal background, to apply.

Consider moving to Bornholm

Are you curious about life on the island?

Contact Bornholm’s relocation consultant Rune Holm at tel. 31 21 88 80 or email [email protected] – or read more at næstestopbornholm.dk.

Application deadline: 18 October 2026

Location: Rønne

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Become part of the Family Court's Citizen Information on Bornholm

Familieretshuset · Bornholm