Business Development Representative (BDR)

• Ballerup, Denmark
• Full-time
• Compensation: DKK 27,600 - DKK 30,100 - monthly

Company description

TOPdesk is one of the world’s leading providers of IT Service Management software, and is today Denmark’s most implemented solution. Since 1993, TOPdesk has helped organizations bring all services together in one place. When processes are streamlined, problems are resolved faster – and communication improves. This helps create a better connection to the customer, which exceeds their expectations every time.

TOPdesk software helps raise the level of service worldwide, and they generously share their expertise so that their customers can achieve service excellence. In addition, they inspire through their blog, events and ambassadors.

Job description

Are you an energetic and results-oriented sales profile who doesn’t wait for opportunities, but creates them yourself?

As Business Development Representative (BDR) at TOPdesk you will be a key driver in our sales efforts. You are the first point of contact for potential new customers and will be responsible for identifying, contacting and qualifying leads – with a particular focus on outbound sales and proactive prospecting.

You will work closely with our Business Development Managers (BDMs) and book meetings, discovery calls and product demos, which they will follow up on.

You have the option to have your workplace in either Denmark or the Netherlands.

What will you be doing?

Your primary task is to create and qualify new sales opportunities. You will become a central part of the sales team, both locally and internationally, while you work diligently to build a strong and healthy pipeline.

Your tasks will include, among others, to

• Proactively contact potential customers via phone, email, LinkedIn and other relevant channels to generate interest and book meetings.
• Handle and qualify inbound leads and assess which have the potential to become concrete sales opportunities.
• Analyze relevant market segments and identify companies that match our ideal customer profile.
• Book discovery calls and product demos for our Business Development Managers.
• Register and follow up on activities, dialogues and leads in our CRM system.
• Collaborate closely with Marketing to develop and optimize campaigns, messages and outreach.
• Participate in and contribute to various events and activities.

Qualifications

Who are you?

We envision that you

• Are motivated by outbound sales and thrive on making the first contact with potential customers yourself.
• Are creative and curious in your approach to prospecting and dare to test different angles and messages.
• Are persistent and don’t let a no discourage you – you see it as a natural part of the sales process.
• Have at least one year of experience with outbound sales, e.g., cold calling, email outreach or LinkedIn prospecting.
• Are results-driven and motivated by reaching and exceeding your targets.
• Are structured, good at prioritizing and able to maintain an overview in a dynamic daily life.
• Have experience with CRM systems like Salesforce or HubSpot – this is a plus but not a requirement.
• Speak fluent Danish and have good English skills. Other Nordic language skills are considered a plus.

Additional information

Why TOPdesk?

At TOPdesk you become part of an internationally growing software company with an open and informal culture, where initiative and engagement are valued.

You will be part of a closely collaborating sales team, where you have the opportunity to develop your competencies within business development and sales. We provide you with both responsibility and support so you can develop professionally and take the next step in your career at TOPdesk.

In addition, we offer

• A competitive salary plus an attractive bonus/provisions scheme.
• A dynamic and entrepreneurial work environment.
• Training, coaching and ongoing development so you can become even more skilled in sales.
• Attractive employee benefits, including free gym, tasty canteen and a healthy working environment.

With us, we always celebrate our successes – and most importantly, we learn from our mistakes. At TOPdesk we place high value on social cohesion, and therefore we host several fun company events during the year. Precisely because of this fantastic work culture, we have been Great Place To Work-certified and named one of Denmark’s Best Places to Work 2025!

Would you like to know more about what it’s like to be part of TOPdesk? Read about employees’ TOPdesk journeys HERE.

Ready for the next step?

Would you like to take your sales career to the next level and help create new customer relationships for TOPdesk?

Then send us your application and become part of the team that helps shape the future of Service Management.

Learn more about TOPdesk at www.topdesk.dk.