Business Supporter sought for PwC

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Finance

Management Level

Associate

Job Description & Summary

Are you service-minded, have a flair for digital tools and are motivated by solving challenges at the intersection of data, technology and business? Then perhaps you are the Business Supporter we are looking for.

Are you our new colleague ?

We are seeking a colleague for our Business Solutions Support Team, who helps PwC's employees get the most out of our CRM-, Risk- and ERP-platforms as well as the business processes they support.

You will become a central part of day-to-day support and act as a bridge between employees, internal specialists and global support functions. The tasks range from advising and troubleshooting to coordinating cases where data, workflows and technology work closely together.

Although the role is a support function, we work with platforms that are essential to PwC's daily operations. Therefore we are looking for a person who is not only motivated to help others but also curious about how the technology works behind the scenes and how it creates value for the business.

A significant part of the job is to understand and support central business processes across PwC. It can be anything from compliance- and risk management processes to job management and invoicing. You will often encounter problems where data, workflows and technology are closely interlinked, and where it is important to be able to understand how processes work across systems and domains. You do not need to have prior experience in the areas, but you should be keen to learn new things and develop your business understanding.

Your primary tasks

• Respond to emails and calls from PwC's employees and ensure a professional handling of inquiries
• Guide employees in connection with compliance-, customer-, job- and invoicing-related processes
• Investigate and resolve challenges related to data, workflows and digital tools
• Coordinate and forward cases to relevant teams and global support functions
• Collaborate with Risk-, CRM-, ERP-, IT- and other domains on operational issues
• Contribute to documentation, testing, guidelines and data quality

Become part of Business Solutions Support

You will become part of PwC's Business Intelligence & Solutions department and have 18 dedicated colleagues in a team characterized by collaboration, knowledge sharing and an informal tone.

Together we work to create good experiences for our employees through stable platforms, qualified sparring and effective help in everyday life.

Your background

We are open to both candidates with a few years of experience and profiles who have already worked with supporting mission-critical solutions.

You could come from

• Application support, system administration or other system-related support
• Work with CRM-, ERP-, compliance- or other mission-critical processes and platforms
• Administrative or operational roles with a focus on data, digital tools or business processes

Experience with troubleshooting, analysis or handling of technical issues is an advantage, but most important is your curiosity, willingness to learn and interest in technology.

The most important is that you

• Have an interest in digital tools and business systems
• Thrive at advising and helping colleagues
• Are curious and motivated by learning new things
• Work in a structured way when investigating and solving challenges
• Have an eye for the connections between data, workflows and technology
• Communicate clearly in both Danish and English
• Are positive, collaborative and approachable
• Deliver high quality and good service
• Thrive in a daily life with many points of contact

We will of course provide a thorough onboarding, so you are well prepared for the role and have the best conditions to succeed.

Grow here. Go further.

As a part of PwC you are both part of a market success and a place that is pleasant to be. It is in the interaction between the two that trust is built, you learn new things and develop. Together with your colleagues you help create innovative solutions for business and the society we all are part of.

Do you want to be part of our strong community?

Submit your application, CV and certificates via the link. Please note that all documents must be uploaded in the same place. If you are curious about the job or have any questions, you are more than welcome to reach out to Frederikke Wigen at [email protected].

Application deadline: We invite to interviews on a rolling basis, so apply today rather than tomorrow. The posting will be removed when we have found our new colleague.

Start date: As soon as possible

Workplace: Hellerup

Website: www.pwc.dk/karriere

We look forward to hearing from you!

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required

Degrees/Field of Study preferred

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, AI Fluency, AI-Human Collaboration, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Communication, Digital Tooling, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports, Inclusion {+ 7 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

Location: Hellerup - Strandvejen 44