Customer Advisor

Job type

Full-time

Deadline

Ongoing

Homepage/

Careers/

Customer Advisor

About the position

TestaViva is looking for yet another Customer Advisor for our fantastic team. We are looking for a passionate person who wants to be part of a scale-up that is rapidly developing. We are seeking a profile who is energized by work at top gear, with a focus on results, but also a person who cares about giving our potential customers the best service and onboarding to TestaViva. Our partners provide the best referrals, creating a basis to achieve success for the company and for you from day 1.

‍

Based at Havneholmen and reporting to TestaViva's Sales Manager, you will sit as a central part of our growth engine. You will work closely with our legal team and business development team. TestaViva consists of a team of about 80 employees, with great diversity, each of whom is or wants to be the best in their field. We are also a young, dynamic and innovative team.

‍

You will call customers who have asked to be contacted. You will therefore work with relevant and very interested customers who are glad that we call. The customers have been introduced to TestaViva and the product, typically through their bank or one of our other partners. As a Customer Advisor, you are often the first contact with a new customer, and you thus represent TestaViva and our partners. It is therefore essential that you can represent the company and the products in a professional manner.

‍

About you

We are looking for a committed person with a sense for good customer experiences. It is not a requirement to have legal experience; we ensure you receive thorough training in the products, the legal background, and TestaViva's journey. ‍

‍

We imagine that you

• Have experience with telesales, telemarketing, sales or similar – experience is not a requirement
• Are motivated to achieve good results and high customer satisfaction
• Are passionate about creating value for customers
• Have a high energy level and a can-do attitude
• Work purposefully and thrive on reaching your daily goals
• See yourself as the born onboarder and enjoy delivering good customer service
• Thrive on taking responsibility and finding solutions in everyday life
• Speak Danish fluently – both spoken and written

‍

We offer

TestaViva offers you an attractive workplace that provides good opportunities to unfold and further develop your talents and abilities. We have a good working environment with good physical premises, social events, and generally good employee relations. We offer great flexibility, allowing you to adjust your working hours and choose the number of days in the office.

‍

We train you thoroughly so you know exactly what it takes to perform your tasks and succeed. We place great emphasis on you being onboarded and getting to know all colleagues and becoming part of TestaViva's core. We hold ongoing conversations about your development and results, and ensure that you are always developing so you can deliver strong sales and optimize the customer experience. Finally, you will become an important piece in a team where we learn from each other how to improve selling our products and services.

‍

You are offered a highly attractive compensation package consisting of a fixed base salary plus a commission model that is very advantageous.

‍

About TestaViva

TestaViva is a start-up with big ambitions and a strong ownership group, which is facing a new growth leap. The company was founded in 2016 by the two current founders. Today the products are widely offered and distributed more through partners. The largest investors are Nordea, Topdanmark, Arbejdernes Landsbank and Kring.

‍

Application and contact

Applications with relevant attachments should be sent by e-mail to Mathias Hammersholt, Sales Manager, at [email protected].

‍

Send your application

If this sounds like something for you, please send your application and CV to us.

Send applicationHave you got questions?

Mathias Hammersholt

Sales Manager

[email protected]