Customer Advisor with sales talent for Alka Outbound

Office location(s)

Klausdalsbrovej 601, Ballerup, Denmark

Are you a skilled salesperson and motivated by clear targets, visible results and constantly getting better? And are you the type who takes the initiative for the next customer dialogue yourself? Then Alka Outbound could be your next sales team.

We are looking for you who thrives with the telephone as a working tool, gains energy from creating results and at the same time understands that the best sale starts with understanding the customer's needs

About the job | Outbound sales with the customer at the center

As a customer advisor in Alka Outbound you proactively contact both existing and potential customers. The contact is based, among other things, on leads, partnerships and relevant opportunities in our customer portfolio. It is therefore important that you enjoy taking the initiative yourself and can quickly create a trusting dialogue over the phone.

In conversations you uncover the customers' insurance needs, advise on their options and identify relevant sales and upselling opportunities.

Your most important tasks will be

• contact existing and potential customers via outbound calls
• work with leads from among other things our partnerships
• uncover the customers' overall insurance needs
• ensure the right coverage through competent guidance, sales and upselling
• deliver high quality in customer dialogue and ensure correct guidance in accordance with applicable guidelines
• monitor your performance and work purposefully with both sales, quality and customer satisfaction
• actively contribute to the team’s common goals and results

The role is placed in Alka under the Insurance Agreement at level 31, and the starting base salary is 32,940.93 DKK, and in addition you have the possibility to earn a bonus. If you are insurance-trained, your starting salary will depend on objective criteria such as experience, results and responsibility. Your total compensation package consists of base salary, pension and increased holiday allowance. You get 5 weeks of vacation, 5 extra days off and 0.45% prayer day allowance. In addition, we offer attractive employee insurances, including health and dental insurance.

About you | Sales talent, customer focus and development

You know from previous experience that you thrive with many daily customer conversations and proactive selling. At the same time you are motivated by a data-driven performance environment where goals and results are visible, and where feedback is actively used for development. You understand that strong results are created through a combination of high activity, good quality and professional customer advising

You are most successful if you

• have experience in sales and thrive with clear targets and follow-up on results
• have experience with many daily customer conversations and can maintain your presence throughout the day
• take responsibility for the sales dialogue and meet the customer with curiosity, professionalism and respect
• focus on quality and ensure the customer receives the right guidance and solution
• are eager to learn and open to ongoing feedback, training and quality coaching
• contribute positively to the community and the team's results

It is advantageous if you have experience from the insurance industry or are already educated at the Insurance Academy, but it is not a requirement. If you do not have insurance experience, you will receive internal training at Alka and later a training program at the Insurance Academy with a final exam. If you are already educated, we adjust the program to your level.

About us | Strong community and high ambitions

You will become part of a professionally strong department with a high tempo, clear goals and a close-knit culture. We are proud of our results, celebrate our successes and help each other to succeed. There is room for both ambition, development and good humor.

You will receive thorough onboarding and will go on the phone only when you are ready. Thereafter your development continues through training, coaching and feedback from our capable trainers and colleagues.

At Alka we emphasize a healthy balance between work and private life. You plan your shifts within the hours 08:00-18:00 yourself and will in time have the opportunity to work from home up to two days a week.

We look forward to hearing from you!

Apply as soon as possible but no later than October 21, 2026. You upload your CV and answer our selected application questions. You do not need to write a cover letter.

We conduct ongoing screening and selected candidates are invited to a group interview in late October. Start date is December 1, 2026.

If you have any questions about the position, you are welcome to contact the recruitment responsible William Tversted Rasmussen at [email protected].

Apply now