Subject Manager for the Building Discipline Team

Do you want to help set the professional direction for the building damage area at LB? Do you thrive on developing others and creating high quality in claims handling?

At LB Insurance we are seeking a subject-matter responsible for the Building Professional Team. A role for you who thrive with a large professional responsibility, are motivated by developing others, and are passionate about ensuring high quality in claims handling.

Do you want to make a difference and be something special for others? As an employee at LB you get more substance in your job, where conditions, benefits and flexibility benefit the whole person. At LB Insurance we pour soul into the work, and we meet members, colleagues and the external world with heightened awareness. You will become part of a member-owned community where we are there for each other. We also share the goal of making insurance obsolete .

Do these tasks sound like something for you?

As the Building Lead you will be part of the Building and Cars/Property Professional Team, which supports professional development and quality across the claims area. We are 17 colleagues, and in the role you will have a special responsibility to support the professional development of claims handlers, ensure high quality in the decisions, and be a central sparring partner for both managers and colleagues. The goal is that members have the best possible experience when a claim occurs.

Your main tasks will include, among others,

• Ensure high and consistent professional quality in claims handling within building
• Provide professional sparring to claims handlers, managers and other stakeholders
• Interpret practice and handle complex or principled cases
• Make professional decisions and clarify ambiguous questions and principled issues
• Develop and maintain workflows, guidelines and best practices
• Plan and conduct training and competency development
• Develop colleagues through sparring, feedback and learning
• Contribute to quality evaluations, analyses and learning initiatives
• Represent the area in internal and external professional forums
• Collaborate with the team lead, other subject-matter leads and the claims chief on the professional direction.

Do you want to be part of our community?

We want you to thrive, and that we reach our goals together. Therefore we look, among other things, at whether you have the following professional and personal skills for the job.

We imagine that you

• Have solid experience with handling building damage
• Can make independent professional decisions and stand by them
• Have a solid professional foundation and are motivated to develop others
• Thrive on sharing and communicating professional knowledge
• Can translate complex problems into simple solutions
• Are curious about development and see opportunities in change
• Work in a structured, quality-conscious way and with an overview
• Are good at building support and following without people management responsibilities
• Combine high professionalism with a pragmatic and solution-oriented approach.

It is important that you have experience with teaching, quality assurance, handling complaints or developing professional workflows, but the most important thing is that you have the motivation and ability to take responsibility for the area’s professional development.

We asked three of your future colleagues how they experience LB

"We like each other, we want to help each other, and we are there for each other. That’s how it should be to go to work. LB is a community you are part of – both in your own team and with all the others here. We spend many waking hours together, so it matters that we have consideration for each other."

"The work means a lot to me. I put my soul into it. LB also does a lot to help me develop. I started from scratch, and they have gradually built knowledge and experience together with me. I have sought it out myself, but the managers are also good at seeing my abilities."

"We must be brave in our development – but also in our anchoring. It’s important that we are always moving, and that the things we start are implemented and anchored. That’s something we do together. We must have the whole soul in what we do, and hold on to what we believe in."

Why you should apply

You will take a central role with great influence on the professional development of the building area at LB.

You will join a professionally engaged environment where collaboration, knowledge sharing and learning are a natural part of everyday life. At the same time, you will have the opportunity to contribute to workflows, quality and competence development as well as the development of future claims handling.

We offer a job with high flexibility, shared influence and good opportunities for both professional and personal development.

We look forward to hearing from you.

Department: Claims Center, Cars and Home

Application deadline: 25 October 2026

Location: Amerika Plads 15, 2100, Copenhagen Ø, Denmark