French-speaking customer service representative

French-speaking customer service agent / French-speaking customer service agent

We are looking for a French-speaking customer service agent for NIMARA.fr with a smile in your voice and a service-minded approach. You will work in a dynamic team where we help each other.

If you would like to work in a dynamic and highly growth-oriented company, you have the opportunity to become part of our exciting e-commerce business. For the customer service team of our French furniture shop Nimara.fr we are looking for an employee with a flair for good customer service and the desire to be part of the team.

NIMARA ApS is an entrepreneurial and rapidly growing B2C E-commerce company in furniture and design, and since its establishment in 2015 the company has seen significant growth. It is on an exciting and ambitious growth journey with initiated plans for a continued substantial expansion of the business in the coming years.

The company has its headquarters in Odense and currently employs around 50 employees. NIMARA ApS ensures that Nordic design is accessible to everyone by taking control of the entire process. The company handles design, production and sales itself, which means unnecessary intermediaries are avoided, and products are thus offered directly to end customers at competitive prices. It has today achieved a significant position in a number of European markets.

About the job

Your main tasks will be

• French customer support via email, phone and chat
• Complaint and returns handling
• Preparation of product descriptions

Your qualifications

• Good writing ability; speaks and writes in French
• Experience with customer service, complaint handling etc. from previous jobs is an advantage
• Good IT skills
• Service-minded and patient
• Independent and self-driven

We offer

A position where you become part of a team where enthusiasm and a can-do attitude are top of the list. There are good opportunities for increased responsibility and personal development. The culture in the company is characterized by an informal tone and a practical approach to solving tasks.

Start date

As soon as possible, but we are happy to wait for the right person. We process applications on an ongoing basis, so please send your application as soon as possible.

If you have questions about the position, you can contact the Customer Service Manager: Mirel Dedeic, [email protected]

We look forward to receiving your application.

See more about jobs at NIMARA https://nimara.dk/pages/job