Head of Health Administration for the Hearing Center Zealand, ENT, SUH (Zealand University Hospital)

Do you want to develop people, create direction and lead a health administrative function in development? Hørecenter Sjælland is seeking a health administrative leader who is motivated by developing people, creating clear frameworks and strengthening the quality of patient pathways. You will have the opportunity to combine staff leadership, safe operations and development in a highly specialized patient area.

We are on an important development journey. A number of initiatives have already been launched to create a more robust health administrative organization with clear workflows, broader coverage of competencies, high data quality and less dependence on individuals. As our new SAL you will be responsible for maintaining and anchoring the direction - and at the same time have the opportunity, together with the employees and the rest of the management, to put your own mark on the further development.

A leadership role with the opportunity to make a difference As health administrative leader you will be a central part of Hørecenteret's (Hearing Center) management and will have overall management responsibility for the health administrative staff group. You will become an important partner for the rest of Hørecenteret's management and professional groups and must create coherence between daily operations and the ongoing development of the health administrative function.

As SAL you will also contribute to coordination and administrative support of Hørecenteret's overall management.

The position includes operational, professional and development-oriented leadership tasks. You will therefore have the opportunity to work closely with the staff while also keeping an eye on the larger organizational contexts, patient pathways, quality and the strategic development of the health administrative area.

Your key tasks As health administrative leader you will, among other things, be responsible for:

• leading, motivating and developing Hørecenteret's health administrative employees
• creating direction and engagement through clear, present and trustful leadership
• ensuring stable and robust work planning for the health administrative area
• systematically working with competence development, onboarding and knowledge sharing
• supporting clear roles, responsibilities and mandates within the employee group
• ensuring high quality in registration, documentation and use of the Health Platform
• following up on activity, workflows and quality data and translating knowledge into concrete improvements
• contributing to development and standardization of patient pathways and administrative workflows
• supporting good and coherent patient pathways and professional patient communication
• working with culture, collaboration, learning and shared responsibility for the core task
• close collaboration with audiological staff and other professional groups and partners
• contributing to coordination and administrative support of Hørecenteret's overall management

An organization in motion You take over a team where a new organization of the health administrative task handling has already begun. A new work arrangement has been established with clearer functions and rotation between central work areas. Work includes, among other things, telephone, triage and summons, incoming inquiries, completion of visits, year-end closing and data conversion.

At the same time, special professional functions have been established and further developed, including professional coordinator and deputy for SAL, super users and registration officers, as well as a practice supervisor.

Your task is not to start from scratch, but to make the new structures live in daily life, evaluate them and develop them further together with the employees.

An important ambition is to move the organization from dependence on individual competencies to a more robust organization where knowledge is shared, more people can handle core tasks, and special professional functions support quality and learning across the group.

Leadership close to the core task Hørecenteret is a complex area with many different patient pathways and collaboration interfaces. Therefore we are seeking a leader who can both have a view of daily operations and lift the gaze to work with long-term development.

You do not need to have all the answers yourself. Instead, we expect you to be curious, able to create structure in complexity and willing to be explicit about priorities, responsibilities and expectations. You must be able to stay close to the employees without taking over their tasks and create frameworks where the employees' professionalism and responsibility can be developed.

A good start as a leader You will not be left to yourself from day one. When you start, there will be a planned handover and onboarding from the health administrative leader who currently leads the development work in Hørecenteret.

You will be introduced to the employee group, the new work arrangement, the ongoing development tracks, central partners and the issues that still need to be worked on.

The goal is to create continuity in the development work while you have room to establish yourself as a leader and set your own direction together with the organization.

We offer With us you will not only get a leadership position - you will have the opportunity to help shape the development of the health administrative function in a specialized area with high ambitions for quality, patient safety and coherent patient pathways.

• a meaningful leadership position with real influence on operations, organization, quality and culture
• opportunity to continue and shape an already initiated development journey
• close collaboration with dedicated leaders and staff
• opportunity to work with organizational development, culture, quality and competence development
• planned onboarding and handover, giving you a solid footing in the role
• good opportunities for professional and personal development
• a workplace where collaboration, integrity and respect are core values

About Hørecenter Sjælland Hørecenter Sjælland is part of the Department of Ear, Nose and Throat Surgery and handles assessment, treatment and rehabilitation of patients with hearing loss. We work purposefully to develop the quality of patient pathways and create strong administrative solutions that support clinical operations.

We believe that the best results are achieved through collaboration, professionalism, curiosity and a culture where we develop together.

Application

If you would like to hear more, you are very welcome to contact the health administrative leader Lene Bidstrup, 📞 25 60 34 80 📧 [email protected]

You are also welcome to drop by for an informal coffee.

Application deadline: 18 October 2026

Interviews will be held in week 44.

Place of employment

Region Sjælland and Region Hovedstaden will become Region Østdanmark on 1 January 2027 as a result of the health reform. Your employment area will be Region Østdanmark with all related organizational units.

Read more about the significance of the employment area on Region Østdanmark's website.

Starting salary for employees under collective agreements

The region is required to inform you of the starting salary for the position. You will be told base salary, centrally set allowances and pension in the relevant collective agreement. In addition to the starting salary, the pay may include any negotiated allowances depending on the position, your experience and qualifications.

See the starting salary on the region's website

About Zealand University Hospital

Zealand University Hospital is Denmark's newest university hospital with activities in Køge, Roskilde and Nykøbing F. We are a bold and outward-looking university hospital, where we every day work to create a cohesive healthcare system and greater equality in health for citizens in the region.

Our catchment area is characterized by more citizens with chronic disease and social challenges than the national average. Therefore we work purposefully with innovation, new forms of collaboration and solutions that bring treatment closer to citizens.

With us you will become part of an ambitious workplace where cross-functional collaboration, high professionalism and continuous improvements are a natural part of everyday life. Our leadership values are innovation, followership, integrity and community, and they set the direction for how we work, develop and achieve good results – for both citizens and employees.

Read more about Zealand University Hospital, Nykøbing F. here

Read more about Zealand University Hospital, Køge and Roskilde here

Watch a video about Zealand University Hospital here