Healthcare Administrative Leader for Zealand Hearing Center, ENT, SUH

Do you want to develop people, create direction and lead a health administrative function in development?

Hørecenter Sjælland is seeking a health administrative leader who is motivated by developing people, creating clear frameworks and strengthening the quality in patient pathways. You will have the opportunity to combine staff leadership, secure operations and development in a highly specialized patient area.

We are on an important development journey. A number of initiatives have already been launched to create a more robust health administrative organization with clear workflows, broader cover of competencies, high quality of registration and less dependence on individuals. As our new SAL you will be responsible for maintaining and anchoring the direction—and at the same time have the opportunity to, together with the staff and the rest of the leadership, put your own stamp on the further development.

A leadership position with the opportunity to make a difference

As a health administrative leader you will become a central part of the Hearing Center's leadership and have overall leadership responsibility for the health administrative employee group. You will become an important partner for the Hearing Center's other leadership and professional groups and must create coherence between daily operations and the continued development of the health administrative function.

As SAL you will also contribute to coordination and administrative support of the Hearing Center's overall leadership.

The position includes both operational, professional and development-oriented leadership tasks. You will therefore have the opportunity to work closely with the employees while also keeping an eye on the larger organizational contexts, patient pathways, quality and the strategic development of the health administrative area.

Your key tasks

As a health administrative leader you will among other things be responsible for

• leading, motivating and developing Hearing Center's health administrative employees
• creating direction and followership through clear, presence-based and trusting leadership
• ensuring stable and robust work planning for the health administrative area
• systematically working with competency development, training and knowledge sharing
• supporting clear roles, responsibilities and mandates in the employee group
• ensuring high quality in registration, documentation and use of the Health Platform
• following up on activity, workflows and quality data and translating knowledge into concrete improvements
• contributing to development and standardization of patient pathways and administrative workflows
• supporting good and coherent patient pathways and professional patient communication
• working with culture, collaboration, learning and shared responsibility for the core task
• closely collaborating with the audiological staff and other professional groups and partners
• contributing to coordination and administrative support of the Hearing Center's overall leadership

A moving organization

You take over a staff group where a new organization of the health administrative task solving has already begun. A new work organization has been established with clearer functions and rotation between central work areas. Work includes, among other things, telephone, triage and appointment scheduling, incoming inquiries, wrap-up of visits, year-end closing and data conversion.

At the same time, special professional functions have been established and developed, including a clinical coordinator and deputy SAL, super-users and registration responsible persons, as well as a practice supervisor.

Your task is not to start from scratch, but to bring the new structures to life in daily work, evaluate them and develop them further together with the staff.

An important ambition is to move the organization from person-dependent competencies toward a more robust organization where knowledge is shared, more people can perform core tasks, and special professional functions support quality and learning across the group.

Leadership close to the core task

The Hearing Center is a complex area with many different patient pathways and collaboration interfaces. Therefore we are looking for a leader who can both have a view of daily operations and simultaneously lift their gaze and work with long-term development.

You do not need to have the answer to everything yourself. However, we expect you to be curious, able to create structure in complexity and be clear about priorities, responsibilities and expectations. You should be able to stay close to the employees without taking over their tasks and create conditions where the employees' professionalism and responsibility can develop.

A good start as a leader

You will not be left to yourself from day one. Upon your entry there will be a planned handover and onboarding from the health administrative leader who currently leads the development work at the Hearing Center.

You will be introduced to the staff group, the new work organization, the ongoing development tracks, central partners and the issues that still need to be worked on.

The goal is to create continuity in the development work while you get room to establish yourself as a leader and set your own direction together with the organization.

We offer

With us you do not just get a leadership position—you get the opportunity to help shape the development of the health administrative function in a specialized area with high ambitions for quality, patient safety and coherent patient pathways.

• a meaningful leadership position with real influence on operations, organization, quality and culture
• opportunity to continue and shape an already started development journey
• close collaboration with dedicated leaders and staff
• opportunity to work with organizational development, culture, quality and competency development
• a planned onboarding and handover that gives you a solid foundation in the role
• good opportunities for professional and personal development
• a workplace where collaboration, integrity and respect are central values

About Hearing Center Zealand

Hearing Center Zealand is part of the Department of Ear, Nose and Throat Surgery and handles investigation, treatment and rehabilitation of patients with hearing loss. We work purposefully to develop the quality of patient pathways and create strong administrative solutions that support clinical operations.

We believe that the best results are created through collaboration, professionalism, curiosity and a culture where we develop together.

Application

If you would like to hear more, you are very welcome to contact the health administrative leader Lene Bidstrup, 📞 25 60 34 80 📧 [email protected]

You are also welcome to drop by for a informal coffee.

Application deadline: 18 October 2026

Interviews will be held in week 44.

Employment is conditional on receipt of a satisfactory child-care certificate

Place of employment

Region Zealand and Region Capital became Region East Denmark on January 1, 2027 as a result of the health reform. Your employment region will be Region East Denmark with all associated organizational units.

Read more about the significance of the employment region on Region East Denmark's website.

Starting salary for unionized employees

The region is obliged to inform you of the starting salary for the position. You will be told base salary, centrally fixed allowances and pension under the relevant collective agreement. In addition to the starting salary, the pay may include any negotiated allowances depending on the position, your experience and qualifications.

See the starting salary on the region's website

About Zealand University Hospital

Zealand University Hospital is Denmark's newest university hospital with activities in Køge, Roskilde and Nykøbing F. We are a bold and outward-facing university hospital, where we work every day to create a coherent health system and greater equality in health for citizens in the region.

Our catchment area is characterized by more citizens with chronic disease and social challenges than the national average. Therefore we work purposefully with innovation, new forms of collaboration and solutions that bring treatment closer to the citizens.

With us you will be part of an ambitious workplace where cross-functional collaboration, high professionalism and continuous improvements are a natural part of everyday life. Our leadership values are innovation, followership, integrity and community, and they set the direction for how we work, develop and achieve good results – for both citizens and staff.

Read more about Zealand University Hospital, Nykøbing F. here

Read more about Zealand University Hospital, Køge and Roskilde here

Watch video about Zealand University Hospital here

Should you have questions, you are welcome to contact

Name

Lene Bidstrup

Email

[email protected]

Position

Health Administrative Leader

WORKPLACE

Zealand University Hospital, Køge

QUICKNR.

055758

JOBTYPE

Full time

POSTED

October 5, 2026

APPLICATION DEADLINE

October 18, 2026

EMPLOYMENT START DATE

December 1, 2026