Inside Sales Representative - tools and solutions for the metal industry

As part of an even stronger focus on customers in Denmark, we are expanding our Danish sales organization. Therefore we are looking for you who have experience with the metal or manufacturing industry (or related sectors) and want to use it to advise on and sell tools and equipment via phone, email and other channels.

You will become part of a strong Inside Sales Team in Aarhus, and you have a large organization behind you in both Denmark and large parts of the world.

We are a supplier of quality tools for companies in the metal and manufacturing industry as well as selected segments within energy, wind industry and other industrial companies. With 500,000 SKUs we cover most needs.

Your responsibilities and tasks will include, among others

• To create the good customer experience on phone, email, chat and other channels.
• Handle customer inquiries and orders by phone and email.
• Prepare quotes and, just as importantly, ensure follow-up on them.
• Close collaboration with and support for our Area Sales Managers and technicians. We have 12 colleagues out on the road in Denmark.
• Close collaboration with other Hoffmann Group departments outside Denmark. Specifically warehousing and logistics.
• And in addition, be hands-on with daily tasks that are solved collectively in a small team.

Your background

We have no formal requirements for your background, but we assume you have knowledge of the industry. It could be from a similar position in a sales department within the area. It could also be from production, where you have worked with tools and equipment, and now want to use your experience in a sales role.

The most important thing is that you are outgoing and understand how to identify the customer’s needs. The range is very large, and of course we provide thorough training, but we also expect you to bring some experience from the industry.

It is necessary that you have good commercial insight, where you understand to put the customer first and ensure that customers get the best solutions. Good technical insight would be a big advantage.

You are strong in oral communication with both customers and colleagues. A very high service mindset and great focus on the good customer experience are crucial for your success in the role. You have a broad overview and are able to handle many tasks without losing focus.

You approach the job with good humor and an ability to spread enthusiasm around you. You speak and write Danish and English, and have good IT skills so you can work in our ERP and CRM systems. You live within a reasonable driving distance from the office in Aarhus, and you have the opportunity for home office 1-2 days per week.

Hoffmann Group offers

An exciting position where you will have the opportunity to develop professionally and personally in an international environment. We provide thorough training. Salary is negotiated individually according to qualifications, and you will join our pension and health scheme. You report to the Team Leader Internal Sales, Denmark.

Who is Hoffmann Group

Hoffmann Group employs more than 4,000 people in about 50 branches worldwide. Our range covers about 500,000 SKUs, including cutting, CNC machining, metrology, hand tools, workplace setup, personal protective equipment (PPE), so we can meet most needs of our customers. In Denmark we are 18 employees. We have our internal sales department in Aarhus, and otherwise most of our colleagues work from home to be close to the customers. See more at https://www.hoffmann-group.com/DK/da/hodk/

Is this for you?

We look forward to reading your application. Applications are processed on an ongoing basis and applications are only accepted via the link in this advertisement. There is no application deadline, as we hire when we have the right candidate. All questions regarding the position should be directed to Flemming Lund by phone or email, as Lund HR handles the entire recruitment process.