IT employee for the Shared Administration's IT support

Are you up for a versatile everyday life, where you help users, solve technical challenges and contribute to creating a well-functioning digital workplace for employees at Aarhus University? Then you may be our new colleague in FA support in AU IT.

Om stillingen

FA-supporten is a part of AU IT and supports the administrative areas at Aarhus University. We service more than 700 administrative staff and work with a broad range of IT tasks in support, advisory and equipment management. You will become part of a small team with experienced and engaged colleagues, where collaboration, flexibility and high service are a natural part of daily life.

The tasks span a broad range, and you will play a central role in ensuring that employees at the university receive the best possible IT support. With us, no day is the same. You will work with both classic support tasks and more complex issues that require curiosity, an overview and a desire to find good solutions.

Dine arbejdsopgaver

• Support and guidance for users
• Preparation, installation and troubleshooting on computers and mobile devices
• Support for Microsoft 365, Teams and related services
• Telephony and meeting room technology
• Support and operation of AV equipment
• Advice on and ordering of IT equipment
• Handling of user inquiries and cases
• Collaboration with other teams in AU IT on technical solutions and improvements

It is an advantage if you also have experience with Purchasing and handling of IT equipment, MacOS and support of Apple devices, Teams telephony, AV solutions and meeting room technology

Vi tilbyder

At AU IT you will become part of a professional IT organization with skilled colleagues and a strong focus on collaboration, knowledge sharing and development.

Here you also get

• An versatile and independent position with extensive contact surface
• Professional challenges and good development opportunities
• An informal work environment with engaged colleagues
• Flexibility and the possibility to influence your own tasks
• A workplace focused on well-being, collaboration and high professional standards

Om AU IT

AU IT supports research, education and administration at Aarhus University. We deliver IT solutions and support to the university's employees and students and work every day to create stable, secure and user-friendly digital services.

Ansættelsesvilkår

You will be employed under the joint agreement between the Ministry of Finance and the Danish Confederation of Trade Unions and CO10 – Central Organisation of 2010 (LC/CO10 joint agreement) ( see the joint agreement here ) as well as the organizational agreement for IT employees (PROSA) in the state service ( see the agreement here ). You will be placed in pay grade 1-4 depending on education and qualifications.

The workplace is Aarhus University, Universitetsbyen 81, 8000 Aarhus C. Start date of 1 December 2026 or as soon as possible

Yderligere oplysninger

If you have any questions about the position, you are welcome to contact Jacob Hedegård, Team Leader, FA-support and General Applications at e-mail: [email protected] or phone: 30326438.

Aarhus University aims to be an attractive and inspiring workplace for everyone and wants a culture where each individual can develop and grow. We see gender equality and diversity as a resource and therefore encourage all interested to apply.

Applications must be submitted via Aarhus University’s recruitment system, which can be accessed under the job advertisement on Aarhus University’s website.