IT specialist for telephony in a large operating environment

Are you keen to become part of our team responsible for managing and operating Region Midtjylland's entire telephone platform? Do you find it exciting with a position where you work closely with staff at the hospitals? And do you thrive with working with the latest technologies in a varied daily routine where tasks cannot always be predicted? Then you might be the one we are looking for.

Here you get the opportunity to work in the tension field between the solutions used in patient treatment and the infrastructure that supports the mobile workflows. In Infrastructure and Operations, stability, quality and users' needs are central parts of daily life – and your work helps ensure that the solutions work in practice.

We offer professional challenges and a flexible working life

You will get a varied and professionally challenging everyday life in a societally critical environment with high demands on availability and quality. At the same time you get the opportunity to shape the development in the function and contribute to developing the solutions and workflows that support everyday life across the region's units and hospitals.

You get a 37-hour workweek with paid lunch break and a flexible and hybrid working life with the possibility of working from home when tasks allow it.

The tasks and the community

You will be part of a professionally competent and cohesive team of specialists in the area Clients and the telephone team. We actively use each other – both professionally and socially – and collaboration across is an important prerequisite for success with the tasks.

In collaboration with your colleagues, your tasks will include

• Management of the region's overall telephony landscape
• Management of operator agreements / numbering plan
• Establishment and optimization of contact centers in both Cloud and On-Premises systems
• Management of SoftPhones and desk phones

Could you be our new colleague?

Whether you are an IT support specialist, data technician, computer scientist or a super technician who can see the broader context or something entirely different is not decisive. The most important is that you are a responsible employee and colleague who with deliberate action and engagement ensures secure operation and quality in task execution.

We would like you to be able to say yes to most of the statements below

• have knowledge of the ITIL framework (Information Technology Infrastructure Library)
• have experience with various telephony and contact center systems
• have extensive experience with On-Premises and Cloud-based telephony core systems
• have a strong understanding of telephony operations in a mission-critical environment
• have insight into general IT infrastructure, SIP trunks and IT security
• have knowledge of DAS
• have experience with DECT, desk phones and SoftPhones
• have knowledge of mobile telephony
• have experience with scripting
• have understanding of Asset Management

With a large interface within the organization and close contact with colleagues, external partners and users, collaboration and communication are important parts of the job. You must be able to interpret user wishes and error reports, be service-minded and communicate clearly and approachable – both in writing and verbally. At the same time you thrive in teamwork and meet tasks and people with a positive and solution-oriented approach.

Become part of the team

If you have questions about the position, you are welcome to contact the Head of Clients, Jørgen Holm, at phone +45 4411 3799 or at email [email protected]

Send your application via the link here no later than 2 November 2026.

We expect to conduct 1st interviews on 10 November and 2nd interviews on 23 November. Before a potential 2nd interview you may be asked to complete a personality profile.

Flexible working life, ongoing development and good framework

You will experience a focus on you as an employee and as a person. We work with ongoing performance reviews and regular 1:1 conversations with your immediate supervisor, so you always have a focus on your well-being and development. A good working life also means time for a life outside of work. Therefore, the hybrid and flexible working life is important to us; you have good opportunities to plan your own workday and you can work from home when tasks allow it.

As a new employee in our large organization, we ensure a carefully planned onboarding process, where you participate in our internal academy, where you get to know the whole organization better. We strive to create the best framework so you can develop and strengthen your skills further.

The working week is 37 hours with paid lunch break and good terms.

Digitalization and IT. Together for the digital transformation - we make it easier to be employed and better to be a citizen in Region Midtjylland .

We are one of the country’s largest, independent departments that work with digitalization and IT. We have more than 600 employees who every day go to work to support our 36,000 users with innovative technological solutions, stable operations and qualified support every day of the year - around the clock.

We are not a traditional IT department. Our goal is to be a proactive co-creator of user-centric digital solutions that lead in digital development. We strive to promote meaningful innovation and coherent digital health experiences that strengthen, develop and support the health system of the future across sectors - while ensuring robust operations and good support for all our users. Digitalization and IT is where innovation and service meet to create a better and more cohesive future for a world-class health system.

Read more about what it's like to work with us on our careers page or get a glimpse of our everyday life on LinkedIn . You can also read the region's digitalization strategy , which is based on developing digital solutions for patients and citizens.

As Region Midtjylland continuously carries out savings and reorganizations, employees in reassignments who apply for the position will have priority for interviews.

Region Midtjylland is, pursuant to the EU salary transparency directive which took effect on June 7, 2026, required to inform you of starting salary or a starting salary range for a position before offering employment.

Here you will find Region Midtjylland's salary catalog for most occupational groups and positions found in Region Midtjylland: Transparency before employment - Medarbejder.rm.dk