IT-support consultant for ECIT Solutions – Become part of a strong support team with good development opportunities

Would you like to work alongside some of the country’s best IT support consultants in a workplace with plenty of room to breathe and with ample space to work independently? And where you are even surrounded by good colleagues.

ECIT Solutions in Denmark is growing, and we want to bring in another skilled IT support consultant to our Support and Operations department, where we all share a passion for helping our customers.

At ECIT Solutions you will become part of a team that thrives on and is driven by good customer contact, with a strong focus on being close to the customers.

Quote from a member of the support team, Henrik Andersen

“As part of our IT support team you will experience an inspiring combination of technical challenges and team spirit”

We offer

• Opportunity to contribute and leave your mark on our support.
• Opportunity for training, where you can, for example, specialize in Azure, M365, security, Citrix and internal systems.
• Opportunity for remote work days (after 3 months of training).
• A very informal, but professional team with a relaxed atmosphere and good humor.
• Summer party, Christmas party and other social events.
• Good canteen facilities.
• Salary according to qualifications, pension and health scheme.

We prioritise a good sense of community and sharing of knowledge. We emphasise helping and sparring with one another so that we together ensure the development of the most competent and effective solutions for our customers.

We have a strong focus on developing our employees, and there are great opportunities to realise your career goals with us. To ensure development, we have included training days in the calendar so that day-to-day life does not stand in the way of us developing.

ECIT is still a young company with large growth ambitions, and as an employee you will participate in an exciting journey with a varied day-to-day life.

The daily tasks will include

• Primary contact to customers via phone and ticketing system.
• Support for users on Windows servers and workstations, Mac PCs, Microsoft 365, printers, etc.
• Setup of hardware.
• Visits to customers may occur.
• Maintenance of documentation.
• Help for colleagues and internal IT operations.

What is your background?

We imagine that you have a minimum of 1-3 years of experience, and that you have an education as a data technician, IT supporter, IT technologist or another relevant background. We expect you to be independent and service-minded and to have the willingness to explore solutions to various problems on your own. You are passionate about customer support and driven by good customer contact. You are well-spoken and proficient in both Danish and English at a high level, both in writing and speaking. It is an advantage if you have a driving license so you can visit our customers.

Familiarity with the following is an advantage, but not necessarily a requirement

• AD & GPO.
• RDS/Citrix.
• Microsoft 365.
• Autotask.
• MAC support.
• Experience with customer contact.

Your personal qualifications

We place great emphasis on your personal qualities and expect you to be

• Service-minded, flexible and willing to take initiative.
• Independent in finding solutions to problems.
• Outgoing and thrives on customer contact.
• Follows cases through to completion and finishes them on time.
• Collaborative and shares knowledge and experiences with your colleagues in the team.

Application and questions

Send your application and CV via the application link. Please note that we do not accept applications by email. We hire on an ongoing basis, so please send your application as soon as possible.

If you have questions about the position, you are very welcome to contact Director of Operations, Rolf Ljungberg e-mail: [email protected]

Workplace

Rudolfgårdsvej 1B, 8260 Viby J.

We look forward to hearing from you.

About ECIT

ECIT was founded in 2013 by a small group of employees with a strong desire to help Nordic companies with finance and IT solutions. Today the group has over 3,000 employees spread across Norway, Sweden, Denmark, Iceland, the United Kingdom, Germany, Finland, Poland, Lithuania and Romania. ECIT is a leading provider of finance and IT services. By combining finance and IT, we make it easier for our customers to run a future-proof business.

Read more at www.ecit.com/dk