Junior B2B salesperson for Proshop A/S – Aarhus

Do you have experience in sales and customer contact - perhaps from retail or shop - and would you like to take the next step into B2B sales, where you work with customers, quotes and the practical order handling?

So we are looking for a new colleague to our Danish Sales team at Proshop's head office in Højbjerg near Aarhus.

You will become part of a B2B Sales team that advises and sells to Danish business customers, public customers and organizations. We have a range of nearly 290,000 SKUs, so no two customer inquiries are the same.

The position reports directly to Head of Sales & Support.

About the job As a B2B sales person at Proshop you will have daily customer contact and primarily work with inbound sales, advisory and quotation generation.

Customers range from small businesses to large corporate clients and public organizations. Some need help with a single product, while others require larger quantities, specific solutions or a complete offer.

You will therefore work closely with both customers, colleagues, B2B Support and our buyers.

The role primarily involves inbound sales, but also a smaller outbound portion, where you follow up on customers, quotations and opportunities.

An important part of the job is also the practical order processing. Once the deal is made, the order still has to be handled correctly. This includes entering customers’ POs, creating and adjusting orders, order splits and following up on deliveries.

In other words, you follow the customer and the order all the way - not just to the sale.

You will not be thrown straight into the most complex B2B cases.

At first, part of your work will be the more manageable, yet important and time-consuming tasks such as order creation, POs, follow-up and handling of smaller customers.

As you learn our systems, customers and workflows, you will gain more independent customer responsibility and be involved in larger and more complex sales cases.

Your tasks Your tasks will include, among others

• Sales and advisory to our Danish B2B customers
• Answer inquiries by phone and email
• Prepare and follow up on quotes
• Advise customers across our large product range
• Take responsibility for a portfolio of smaller B2B customers and ensure good and efficient follow-up
• Gradually become involved with larger customers and more complex sales cases
• Work with volume sales in close cooperation with our buyers
• Enter and process customers’ purchase orders/POs
• Create, adjust and follow up on orders
• Handle order splits and other practical changes related to delivery
• Follow up with customers and identify new sales opportunities
• Collaborate closely with B2B Support and other parts of the organization around customers and cases
• Contribute sales and product knowledge to our other European markets
• Ensure that agreements are followed through to completion

We expect that you • Have experience with sales, customer service or advisory roles

• Are eager to develop yourself within B2B sales
• Are good at building relationships and communicating with different types of customers
• Thrive in a fast-paced environment with many different tasks
• Are structured and follow up on the promises you make
• Have attention to detail and work accurately with orders and customer data
• Have commercial understanding and desire to create a good deal for both the customer and Proshop
• Are curious and interested in products and solutions
• Work properly and professionally in your contact with customers and colleagues
• Are keen to do that little extra when that is what helps the customer reach their goal

You do not need many years of experience with B2B sales.

We can easily imagine you coming from retail, shop, customer service or another sales role and now want to develop yourself further in a more professional B2B sales function.

The most important is that you have sales in your blood, are curious and take responsibility for your customers and tasks.

A everyday life with many opportunities Proshop sells almost 290,000 different SKUs.

This means that one day you can help a small business with new IT equipment and the next work on a larger quotation or a volume purchase in collaboration with our buyers.

At the same time the job is very hands-on. A good deal must also work in practice, and therefore you must be prepared to work with both the sale and the subsequent order processing.

You do not need to know the entire range from day one. You will receive training in our systems and workflows and gradually become familiar with our many product areas.

On the other hand, you should be eager to explore opportunities and find the right solution for the customer.

Collaboration across B2B Sales does not stand alone.

You will work closely with B2B Support, our buyers and other parts of the organization. We help each other across when a customer or case requires it.

Relationships and integrity For us, sales is not only about closing an order.

We want customers to come back.

Therefore we place emphasis on keeping our promises, following up and communicating openly and professionally with the customer.

Sometimes the best solution is a large sale. Other times it is about giving the customer the right advice and building a relationship that lasts in the longer term.

We offer • A position in our Danish B2B Sales team at the head office in Højbjerg

• Direct reporting to Head of Sales & Support
• A daily life with both sales, advisory and practical order processing
• A very large product range and many different types of customers
• Close collaboration with B2B Support, our buyers and other commercial functions
• Thorough training in our systems and workflows
• Possibility to gradually take on larger customer responsibility and more complex sales cases
• Opportunity to develop within B2B sales and e-commerce
• An informal workplace with a high tempo, short decision paths and good colleagues

The position is based at our head office in Højbjerg near Aarhus.

Application Start date as soon as possible.

Please send your application and CV as soon as possible.

You are welcome to tell us briefly

• What experience you have with sales and customer contact
• What motivates you about B2B sales
• Whether you have experience from retail, shop or another advisory sales function
• Whether you have experience with order processing or administrative sales tasks
• Which product areas you are interested in

If you enjoy sales, people and a fast pace - and would like to develop in the direction of B2B sales - we would love to hear from you.