Key Account Manager

with technical understanding and a passion for customer service

Do you want to help ensure the market's best customer experience in a technical subcontracting company? Do you have experience from the metalworking industry and a flair for technical sales and customer service? Then maybe you are the one we are looking for.

The job

As a Key Account Manager you will be a central part of NMF Industries’ sales and customer service team and will be responsible for maintaining and optimizing your own customer collaborations. You must ensure that customers experience a professional and engaged service – all the way from quotation to delivery and follow-up.

NMF Industries manufactures precision components and complex steel- and aluminum constructions for a wide range of industries, and the company is known for quality, flexibility and technical expertise. Customers are often international players with high demands, and therefore we need you to ensure that the company continues to meet – and preferably exceed – their expectations.

Your primary responsibilities will thus be

• Ensure professional customer service and high customer satisfaction
• Customer guidance on, for example, material selection and production processes
• Quotation, order handling and registration, as well as daily customer dialogue
• Project management of customer tasks from A to Z
• Contact with subcontractors
• Coordination of purchasing agreements with NMF’s suppliers in connection with customer agreements
• Close collaboration with production, engineering and purchasing in daily work
• 1-3 customer visits per month
• And not least: proactive maintenance and development of the company’s relationships with existing and potential customers

You understand what is happening around you, so you can also act as a close and engaged sparring partner for your colleagues – together you must create a strong team!

Qualifications

You have experience in sales and customer service in a manufacturing company – preferably as a subcontractor, combined with a technical background or solid technical understanding. We would like you to have knowledge of the defense, wind or food industry. Alternatively you have experience from other technically oriented industries. In addition, you have experience with ERP systems (preferably Monitor) and Microsoft Office as well as a valid driving license for a passenger car.

You thrive on taking responsibility, and it is essential that you can drive yourself without being 'held by the hand'. You are simply a sales professional who can manage both yourself, a demanding sales process and your customers. You will win your orders, and you will reach your goals – in very simple terms, you are a solid sales profile who can stand on your own two feet and create results. You focus on the detail, and you ensure that tasks are followed through.

Your personality is decisive for success in this position. You have drive, work purposefully and engage with your tasks and are good at communicating and involving others – even when this takes place in English. We expect you to be secure in yourself and well-grounded, preferably seasoned with resilience and humor.

You will be offered

NMF Industries has a solid customer base and significant growth potential, so there will be plenty of opportunity to help shape a modern and well-run industrial company. Reporting to a competent and engaged CEO and close collaboration with a technically strong organization, you will become one of those who will move the company to the next level.

You will become part of a professionally strong and well-functioning team, where good camaraderie and job satisfaction go hand in hand. Here you will have good opportunities for both personal and professional development in an informal work environment with plenty of room, where there is little distance from decision to action and new initiatives are valued. At the same time you will be part of an attractive workplace with orderly conditions, where well-being, development and collaboration are in focus.

Salary and terms of employment will correspond to the requirements.

The company

erwin andersen a/s is recruiting for NMF Industries A/S , a leading Danish subcontractor in advanced processing and welding of steel, stainless steel and aluminum. The company has strong competencies in laser cutting, plate processing, welding and surface treatment, and provides total solutions to customers in, among others, the energy, offshore and machine industries. NMF Industries has the capability to deliver directly from its own factories in Denmark and China.

Apply

If you have the right skills and a solid motivation for this task, please mark your application and your detailed CV with job reference number ”02.09.81” and upload it here on the site.

All inquiries will naturally be treated confidentially.

We do not have an application deadline for our job advertisements, as we recruit candidates progressively during the recruitment process.

Note: The job advertisement is reposted periodically on various job portals. This is not an indication that the recruitment process has started over.

We look forward to hearing from you.