Lead Conversion for nationwide customer center - Semler Mobility Customer Interaction Center

Job ID: 4737 Location: Søborg, DK, 2860

Are you passionate about sales, service and good customer contact – and do you dream of a career in Denmark's largest car group?

Then it is you we are looking for to our Outbound Team!

Who are we?

At Semler Mobility we work with the industry's strongest brands and set new standards for customer experiences. Our Outbound Team has direct contact with both existing and potential customers – with a focus on relationships, upselling and follow-ups that make a difference.

Your primary tasks

• Contact and advise customers about services, offers and opportunities
• Follow up on offers and service agreements
• Sell services, e.g., workshop services and add-ons
• Proactive dialogue with new leads and existing customers via phone, email and chat
• With us you will receive thorough training in systems and solutions, so you quickly succeed in the role – even if you are new to the car industry!

Your profile

We are looking for you who

• Love talking to customers and creating great experiences – via phone, email and chat
• Are motivated by working with goals, development and results
• Are curious, engaged and keen to learn
• Work in a structured, independent way and contribute with good humor
• Master Danish and English at a high level – both spoken and written
• Experience from the car industry is not a requirement – we will teach you everything you need to know!

We offer you

• Professional and personal development, onboarding and ongoing training
• Opportunity to grow in a company with big ambitions and strong camaraderie
• Friendly work environment with events, parties and joint celebration of successes
• Good colleagues, freedom with responsibility and room for diversity
• A workplace backed by Denmark's largest car group

What can you expect from me as a leader

Department Manager Mark Jacobsen states: " I prioritize a work environment with high well-being and professional development. Freedom with responsibility is central in my leadership style, and I offer ongoing sparring that strengthens both the individual and the team. I believe trust and engagement create the best results. At the same time, I have a clear expectation that we succeed together through responsibility, collaboration and a combined effort toward our goals" .

Become part of Semler Mobility

Semler Mobility is Semler Group's retail business, and we are Denmark's leading dealer and service partner for among others Škoda, Volkswagen, Audi, SEAT and CUPRA.

Interested?

Submit your application online via the link. The application deadline is 26 October – we conduct interviews on an ongoing basis.

If you have questions, you are welcome to call Department Manager Mark Jacobsen at phone 23 63 59 97.