What does an ICT help desk agent earn?

Average monthly earnings for ICT help desk agent in Denmark based on official figures from Statistics Denmark (2025).

Average salary — national

All sectors

50.018 DKK

per month · 2025

Private sector

49.739 DKK

per month · 2025

Public sector

–

per month · 2025

About pay for ICT help desk agent

According to Statistics Denmark's latest wage structure survey (2025), average monthly earnings for an ICT help desk agent are 50.018 DKK (gross, all sectors). That is close to the national average for all wage earners (approx. 48.000 DKK/month).

Salary data for ICT help desk agent covers mainly the private labour market — average pay is 49.739 DKK/month (2025).

This job sits in the group of technicians and associate professionals, where a short or medium-length higher education is the typical entry requirement. Pay is often based on collective agreements with centrally agreed steps, and certifications, specialist roles and shift-work supplements are the most common routes to higher income.

Salary figures from Statistics Denmark (LONS20, 2025). Average monthly earnings = gross incl. supplements, excl. holiday pay and pension.

Frequently asked questions

What does an ICT help desk agent earn in Denmark?

An ICT help desk agent earns on average 50.018 DKK per month (2025). Source: Statistics Denmark.

What is the source of the salary statistics?

All salary figures are fetched from Statistics Denmark wage structure statistics (LONS20) via the public API. Licence: CC 4.0 BY.

What does average monthly earnings mean?

Average monthly earnings (total earnings) is total pay incl. supplements but excl. holiday pay and pension contributions. It is Statistics Denmark's standard measure for cross-industry comparison.

Find ledige stillinger

Coming to Denmark for this job?

If you are not an EU/EEA or Nordic citizen, the salary in your job offer can decide which work permit scheme you can use, for example the Pay Limit Scheme. The current thresholds are on nyidanmark.dk.

Read the guide to work permits in Denmark

Hiring an ICT help desk agent?

See the salary budget, current job ads and how many candidates with the experience are on Arbejd.com.

What does it cost to hire an ICT help desk agent?

Ready to negotiate your salary?

Practise the salary conversation with Arbejd.com's AI simulator — use the right numbers.

Try the simulator

Source: Statistics Denmark — Wage structure . Licence: CC 4.0 BY. Data updated 2025.