What does an ICT help desk agent earn?
Average monthly earnings for ICT help desk agent in Denmark based on official figures from Statistics Denmark (2025).
Average salary — national
All sectors
63.576 DKK
per month · 2025
Private sector
67.335 DKK
per month · 2025
Public sector
44.515 DKK
per month · 2025
About pay for ICT help desk agent
According to Statistics Denmark's latest wage structure survey (2025), average monthly earnings for an ICT help desk agent are 63.576 DKK (gross, all sectors). That is 32% above the national average for all wage earners (approx. 48.000 DKK/month).
There is a pay difference of 22.820 DKK/month between the private and public sector. Private ICT help desk agents earn on average 67.335 DKK/month vs. 44.515 DKK/month in the public sector. The sector you choose can therefore have a major impact on your pay — but remember that public employees typically have better pension terms and greater job security.
This job sits in the group of technicians and associate professionals, where a short or medium-length higher education is the typical entry requirement. Pay is often based on collective agreements with centrally agreed steps, and certifications, specialist roles and shift-work supplements are the most common routes to higher income.
Salary figures from Statistics Denmark (LONS20, 2025). Average monthly earnings = gross incl. supplements, excl. holiday pay and pension.
Frequently asked questions
What does an ICT help desk agent earn in Denmark?
An ICT help desk agent earns on average 63.576 DKK per month (2025). Source: Statistics Denmark.
What is the source of the salary statistics?
All salary figures are fetched from Statistics Denmark wage structure statistics (LONS20) via the public API. Licence: CC 4.0 BY.
What does average monthly earnings mean?
Average monthly earnings (total earnings) is total pay incl. supplements but excl. holiday pay and pension contributions. It is Statistics Denmark's standard measure for cross-industry comparison.
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Source: Statistics Denmark — Wage structure . Licence: CC 4.0 BY. Data updated 2025.