Administrative Terminal Specialist – Terminals in the West

Would you like to help ensure efficient operation of some of Denmark's most important terminals?

At dao we are seeking a structured and action-oriented administrative terminal specialist who will play a central role in the daily operation and development of our terminals in the West.

You will be an important sparring partner for the Head of Terminals in the West and will have a broad role with responsibility for coordination, quality assurance, follow-up and development across the terminals.

Your role

As an administrative terminal specialist you support daily operations and contribute to the terminals delivering high quality, efficiency and stable results. You act as a link between different stakeholders and help create structure, overview and momentum in an organization where production runs 24/7 – year-round.

You represent the terminals both internally at dao and externally to customers and suppliers. In addition you act as deputy for the Head of Terminals in the West as needed.

Production at our terminals runs 24 hours a day, 365 days a year. Therefore you are expected to be flexible, visible at different times and visit the various terminals as needed.

Your key tasks

Your tasks span a broad range and require you to both coordinate, follow up and ensure progress in the daily activities.

Planning and coordination

• Handle inquiries in collaboration with relevant stakeholders.
• Support the Head of Terminals in the West with coordination, prioritization and execution of tasks.
• Prepare KPI presentations and ensure other administrative deliverables.
• Participate in internal and external meetings.
• Manage shared inboxes and ensure deadlines are met.

Quality and follow-up

• Ensure systematic follow-up on quality, deviations and improvement opportunities.
• Summarize and report status, trends and development areas to management.
• Follow up on production quality and recurring operational outages.
• Help ensure that applicable requirements and procedures are followed for both existing and new tasks at the terminals.

Support for management

• Support the implementation of decisions and follow up on agreed actions.
• Be a sparring partner for the Head of Terminals in the West in terms of operations, quality and development.
• Be the first approver of incoming invoices for the terminals.
• Contribute to creating and maintaining a clear structure at the terminals.

We imagine that you

You thrive in a dynamic everyday life where new tasks and challenges continually arise. You have a strong overview, work in a structured way and can translate plans into action.

In addition we imagine that you

• Have experience with administrative, operational or coordinating tasks.
• Have strong IT skills and an interest in process optimization.
• Have experience with or an interest in the use of AI tools.
• Work data-driven and can translate insights into concrete actions.
• Communicate clearly and professionally across organizational levels.
• Are collaborative and thrive with many contact interfaces.
• Have a natural focus on quality, follow-up and meeting deadlines.
• Are proactive and take responsibility for driving tasks to completion.
• Are curious and motivated by ongoing development and learning.

As a person you are

You are credible, responsible and independent in solving your tasks. You work purposefully, are good at prioritizing and maintain an overview, even when many tasks are in progress simultaneously.

You have a positive and solution-oriented approach and enjoy collaborating with people from different professional backgrounds. At the same time you are thorough with follow-up and focused on achieving results through structure, dialogue and collaboration.

We look forward to hearing from you

We look forward to receiving your application.

We encourage everyone regardless of age, gender and ethnicity, as well as sexual, political and cultural orientation, to apply for a job with us.

About dao

Dao is a Danish-owned company that delivers packages, newspapers, letters and magazines directly to customers' mailboxes or to a parcel shop – exactly as the customer desires.

At dao, time never stands still! We are more than 1,500 employees spread across our two headquarters in Vejle and Rødovre, our six terminals and over 50 distribution centers nationwide. Together with our external partners we ensure that products are delivered safely – 365 days a year, and we have done so for more than 100 years.

Department: Terminal West (2641)

Application deadline: 15 November 2026

Location: ERC / Bundgårdsvej 4, 7000, Fredericia, Denmark