Fleksjob - Benefits Case Handler for Job and Benefits

Our professionally strong and engaged benefits caseworkers in Job og Ydelse are seeking a new colleague who, like them, is engaged, curious, listening and professional.

Are you passionate about working with people, legislation and finances, then you are the person we are looking for as our new colleague.

Job og Ydelse consists of 30 employees, spread across 3 teams. The department is part of Labour Market and Social.

You will work with various administrative tasks in the benefits area, as well as make decisions based on legislation and current juridical practice. It is important that you work with a focus on the core task, where you, together with your colleagues, contribute to ensuring that citizens receive the correct benefit in a timely manner.

We place great emphasis on your ability to engage in professional collaboration. Our new colleague must deliver engagement in task execution and be stable and flexible. You are able to meet citizens at eye level with a focus on a positive and constructive approach. You must possess the ability to work independently, take initiative and collaborate on our shared core task. Whether internally in the department or across the organization, where Job og Ydelse is a central partner.

You will join the task solution together with colleagues in the Cash Assistance Team, professional coordinators and the department head. It is important that you dare to take initiative and focus on contributing to the common task solution in the team.

Our department is characterized by good internal collaboration and that we help each other to reach our shared task solution.

Job Function

• Make decisions on applications and ongoing cases
• Citizen service by telephone, in person and digitally
• Guidance and advice to citizens
• Various administrative tasks
• You can translate statutory text into practical application according to current practice
• Handle complaint cases

Professional competencies

• You are a social worker
• Experience with the benefits area and the employment/activation area
• Experience with SBSYS, Fasit, KY
• Experience with case handling and administrative practice
• Experience with note obligations, party hearings, decisions and appeals handling
• Know what it is like to work in a politically governed organization
• Can contribute to the ongoing development of the department's professionalism and workflows

Personal competencies

• Have good collaboration skills - both in your team and cross-disciplinary across the organization
• Have good communication skills - written and spoken
• You contribute to a good working environment, and can maintain calm and overview in a busy daily routine
• Come with a good mood and want to work in an informal department
• You are flexible and stable

You will be welcomed by competent and engaged colleagues. We look forward to hearing what you can contribute professionally and personally in relation to working in the area.

Further information

If you would like to hear more about the position, you are very welcome to contact the department head, Marianne Woldemar, at phone 51 46 34 58.

The position is 8-9 hours per week, flexible job.

Salary and employment are according to the applicable collective agreement in agreement with the negotiating organization and the principles of Ny løn – HK or DS.

Workplace is Fælleden 1, 8660 Skanderborg.

Application deadline

Monday, October 19, 2026 at 12:00.

Start date

1 December 2026

Working hours

Part-time

Job title

Case Handler

Contact

Marianne Woldemar

Tel. 51 46 34 58

Workplace

Job og Ydelse