Service Center Coordinator for Logistics and Customer Service at Kohberg Bakery Group A/S

Are you interested in working for a renowned company that for many years has focused on craftsmanship, taste, quality and functionality? Do you thrive in a versatile role where you interact with both internal and external stakeholders, and are you ready to tackle daily dynamics with strength and flexibility? Then you are the one we need!

On behalf of our client Kohberg Bakery Group A/S, Career | a JKS company is seeking a coordinator for their service center in Taastrup.

Who is Kohberg Bakery Group A/S?

In Kohberg Bakery Group there is room for both professional deepening and collegial community. Baking good bread is about taking care with the craft – no matter where in our organization you are employed. We all share a professional pride, as well as an ambition and a desire to do better today than yesterday. We only choose change if it is an improvement. It is a way of working that has characterized us since Alfred Kohberg took over his father’s artisanal bakery in Bolderslev in 1955. That mindset guides us today as we strengthen the business and grow beyond the country’s borders.

The core values are passion, presence, responsibility, teamwork and adaptability to change. The culture in the company is down-to-earth, and the customers are listened to. New bread types and concepts are continuously developed with a strong focus on quality throughout the value chain. Read much more at www.kohberg.dk .

As a food producing company, Kohberg is a smoke-free workplace.

Your responsibilities and tasks

As a service center coordinator you will be part of a team with high professionalism and pride. You will be part of a nationwide team of 4 colleagues, with a daily follow-up collaboration with both external and internal stakeholders.

Your task is to handle customer and order-related inquiries, schedule transports, and ensure the administrative handling of bookings, advisories and transport documents. We have campaign weeks, which makes your workday varied, and where you get the opportunity to take initiative and make decisions. All supported by well-defined checklists for today’s tasks. You will report daily to the Service Center Manager.

Your tasks will also include

• Servicing internal and external customers, including phone calls
• Perform electronic invoicing and crediting
• Order receipt and service
• Administration of customers’ pallet and cash accounting
• MRP runs and order release
• Documentation management regarding shipments
• Handling and explanations of service/delivery levels to external and internal stakeholders
• Coordination of various ad-hoc tasks related to orders and transports
• Follow-up on shipments and deliveries

Furthermore, it is part of the role to contribute to the development of tools to support operations tasks, which are mainly performed in Excel.

The working hours take place in a rotating schedule, where you as a rule have day shifts Monday-Friday 06:30-14:30. Every 4 weeks you must work shifted, Monday-Friday 10:00-18:00, and every 4th weekend the working hours are Saturday and Sunday 07:00-18:00, where you have Friday, Monday and Tuesday off.

Your expertise and personality

You may have experience from a similar position and preferably an education in logistics, office or other relevant education. We expect you to have solid IT experience, be familiar with MS Office with good knowledge of Excel. You will work with CRM and ERP systems, as well as use AMCS/portal and routeplanner and inforM3, which you will be trained in. In addition, you have strong oral and written skills in Danish and English.

In this role adaptability and the ability to stay overviewed are crucial. You will daily experience changes in orders and transport bookings, and therefore it is important that you thrive in a daily life where plans can change quickly. We are looking for a person who can stay calm in pressured situations, adapt to new circumstances and focus on finding good solutions that ensure efficient operations. Your ability to navigate a changing everyday and collaborate toward common goals will be important for your success in the role.

• You have a solid understanding of good merchandising with focus on completing tasks
• You work structured, have an eye for detail while being highly service-minded
• You have a logical approach to tasks and are at the same time results-oriented
• You are observant and possess good communication skills
• You are passionate, responsible and team-oriented
• You find it natural to contribute ideas for the continued development of the function in your job.

Kohberg Bakery Group A/S offers

• An exciting and fun everyday life in a professional environment with a strong focus on culture and well-being
• Competitive salary with pension, supplementary pay, flex benefits scheme, health insurance and a company phone
• Active staff association

We look forward to hearing from you!

Career | a JKS company handles the recruitment on behalf of Kohberg Bakery Group A/S.

If you are interested in applying for the position, please submit your CV via “Search for the position” below.

If you have questions about the position that are not included in the job advertisement, you are welcome to contact Recruitment Consultant Jakob Kelstrup at tel.: +45 3114 6934.

Due to the General Data Protection Regulation, we do not accept CVs and applications by email.