Student assistant for Web platform

Would you like to help ensure automated testing, understand data and translate it into recommendations for the business as well as optimize the support chain in the Taxation and Growth Ministry's web platform? Then you might be our new student assistant in the Development and Simplification Agency.

About the job

You ensure that knowledge from support and changes in the solutions is documented in Webguiden, so users and editors have access to updated guidance. In addition you assist with ad hoc tasks in the team.

Your tasks will be

• Prepare and maintain test cases in Azure DevOps with test steps, test data and expected results.
• Execute manual tests of functionality and user flows in DXP and CMS.
• Record test results and describe found defects with steps to reproduce the defect, expected and actual results as well as relevant documentation.
• Receive, clarify and possibly answer support inquiries from users and editors about Umbraco.
• Investigate and try to reproduce reported defects and forward more complex issues to relevant people in the team.
• Translate knowledge from support inquiries into guides, frequently asked questions and descriptions of known problems and solutions in Webguiden.
• Review and maintain Webguiden so the content is correct, understandable and up to date.
• Prepare release notes with input from the team and update relevant descriptions, guides and screenshots in Webguiden in connection with releases.
• Assist with collecting, processing and analyzing data on user behavior in ETOS 3 and 4.
• Investigate usage patterns and user flows and contribute to identifying challenges and improvements needed.
• Summarize analysis results in overviews and short presentations in collaboration with the analyst and UX.
• Handling maintenance tasks between Jira and Azure DevOps
• Assist with ad hoc tasks in the team.

About you

You are probably studying IT and have the courage and desire to dive into tasks and acquire skills and knowledge within IT. It is an advantage if you expect to have more than 1 year left of your studies.

As a student assistant in the Development and Simplification Agency you will have the opportunity to support the quality and daily use of DXP and CMS (Umbraco) through testing, user support and analysis of user behavior. You will help the team discover and document defects, answer users' questions and create insights into the use of the solutions. You will work closely with experienced colleagues and gain insight into a complex IT landscape with both operations and development.

About the office

You will be employed in the DOP team in the Digital Channels Office. The office has 25 employees and the DOP team has 8. The office is responsible for developing digital channels such as skat.dk and developing and operating the Tax Ministry's common CMS (Umbraco). The office is also responsible for the Taxation and Growth Ministry's Design System and provides UX resources broadly across the organization.

We have diverse educational and professional backgrounds with a wide age range from recent graduates to colleagues with more than 30 years of work experience, which creates a dynamic and creative working environment where learning and job satisfaction are valued highly. The office has a good atmosphere and an informal tone of voice, even when we are busy.

Contact and employment terms

Applications with CV and any additional material should be sent via the link “Søg stillingen” no later than 18 November 2026. We conduct interviews on an ongoing basis.

The position is about 15 hours per week, distributed over 2 weekdays within normal working hours. You are very welcome to call to hear more about the position to René Nöstler, tel. 7237 6289.

Salary and employment terms are in accordance with the Common Agreement between the Ministry of Finance and the Public Employees' Organization – The State Sector and the Circular on the organizational agreement for Office Clerks, Laboratory Technicians, IT employees (HK) in the State. Prior to employment a criminal record check will be obtained.

The area of employment is the Taxation and Growth Ministry with its associated institutions and your workplace will be Osvald Helmuths Vej 4, 2000 Frederiksberg.