Visitator/caseworker for Team Self-Nominated in Visitation North

Are you passionate about the authority role, and would you like to make a difference for citizens who have chosen self-appointed helpers? Then we may have the job for you.

We are seeking an engaged visitation officer/caseworker for our Team Self-Appointed, where you will become part of a professionally strong and specialized team. Here we work with visitation and case processing of schemes with self-appointed helpers and have close contact with both citizens, relatives, and partners.

You will primarily work with case processing under the Social Services Act § 94 for citizens under pension age and the Older Persons Act § 20 for citizens who have reached pension age.

About the job

As a visitation officer/caseworker you will be an important part of the work to assess citizens’ needs and possibilities for a self-appointed helper. You must be able to navigate the legislation securely while also keeping an eye on the individual citizen’s situation, wishes and resources.

You will have an autonomous role, but you are never alone. We place emphasis on professional sparring, cooperation and good dialogue with both colleagues and citizens.

Your responsibilities will among other things be

• Visiting and processing applications for self-appointed helpers under the Social Services Act § 94 and Older Persons Act § 20
• Carrying out home visits and functional assessments to uncover the citizen’s concrete need for help
• Assessing the suitability of the helpers named by the citizen
• Preparing decisions and ensuring precise documentation and record-keeping
• Advising and guiding citizens and relatives about the scheme and its framework
• Following up on and reassessing existing schemes
• Participating in close multidisciplinary collaboration around the citizens

We work in both Cura and Nexus, so your digital system understanding will also be an important part of everyday life.

Who are you?

We imagine that you

• Are educated as a nurse, occupational therapist or physiotherapist
• Have experience with or an interest in the authority role
• Have knowledge of the Social Services Act and preferably the new Older Persons Act
• Have experience with Cura and/or Nexus – or are willing to quickly get to know the systems
• Are good at communicating and creating a good dialogue with citizens and relatives
• Can stand firm on the professional and legislative basis while meeting the citizen respectfully and properly
• Work in a structured way and can maintain overview, even when there are many different tasks and collaboration interfaces

We offer

With us you get

• An exciting and specialized authority task with a high degree of autonomy
• Dedicated and professionally capable colleagues
• An interdisciplinary working environment with opportunities for sparring
• A thorough introduction to tasks, workflows and IT systems
• Flexitime and working hours placed on weekdays during daytime
• A workplace with focus on professionalism, collaboration and development

Employment terms

The position is a permanent role of 37 hours per week starting on 1 December 2026.

We work with flexitime, and the working hours lie on weekdays during the daytime.

Salary and employment terms follow the applicable collective agreement and within the framework of local pay formation. We obtain a criminal record check and take references in connection with the employment.

Visitation Nord is located at Helsingborggade 16, close to Svanemøllen Station.

If you have previously been employed by the City of Copenhagen, additionally

If you are considered for a position at a municipal unit, we will check whether you have been dismissed or terminated from the municipality within the last three years and share relevant information herewith the hiring manager. It may also be information about criminal conduct leading to termination or exclusion from the City of Copenhagen, information about misuse of substances such as a positive alcohol test or information about medical history that could be significant for a new employment with the municipality.

This does not apply to employment at a self-governing nursing home. Read more about reference checks here.

Further information

If you have questions about the position, you are very welcome to contact department head Janne Hansen at 21 59 35 62.

We look forward to hearing from you and reading your application.

Application deadline: Apply via the link no later than Friday 23 October 2026

We will conduct interviews on 27 October 2026.

About the Health and Care Administration

Our everyday life is about people. See more about our everyday at www.vores-hverdag.kk.dk.

Application deadline: 23 October 2026

Department: Helsingborggade 16 2100 Copenhagen Ø

Location: Health and Care Administration