Frontline Frustration Officer

Vipps MobilePay

Storkøbenhavn

Location
Storkøbenhavn
Working hours
Full-time
Posted
7 October 2026
Category
Customer service representative

About the job

Job Description

Do you thrive on meeting lots of frustration with lots of understanding?

Then you’re the one we’re looking for!

The position is temporary. For one day. The day when MobilePay changes its name to Vipps. There are already quite a few Danes who have opinions about that. Therefore we’re looking for a person who can lead from the front when the frustrations start to roll in.

About the job

You will welcome Denmark on January 12, 2027, when MobilePay becomes Vipps. This involves, among other things:

  • Listen to people’s frustrations
  • Come up with cheeky, but kind comebacks
  • Be prepared for anything – including being followed by a camera all day

Skills & Requirements

About you

  • Thick skin is an advantage
  • Used to verbal onslaughts is also
  • Good humor is a requirement
  • No CV is required
  • Customer service experience is optional
  • And if the camera likes you, that’s definitely not a drawback

Practical

Start: January 12, 2027, at 9:00

End: January 12, 2027, at 17:00

Contract length: 1 day. 8 hours (which may or may not feel longer).

Lunch: Included.

Salary: 12,000 kroner

How to apply

We won’t look at your CV. We want to see a short video showing us how you would handle a frustrated Dane who has just discovered that MobilePay is becoming Vipps.

About the company

Hi, we are Vipps MobilePay!

We make it very, very easy to pay in-store, send money to friends, shop online, join customer clubs, split a bill, send gifts, give money to charity, raise money, pay bills and pay at the flea market.

And a lot, lot more.

With us you’ll find over 600 employees who love simplicity. We have offices in Oslo, Copenhagen, Aarhus and Helsinki. Together we create the world’s easiest payment solutions for you, businesses and organizations. And we have a lot of fun doing it!

Some numbers we’re a little proud of: Over 1.3 billion transactions rush through our app every year. That’s money that our 12.5 million MobilePay- and Vipps-users and more than 500,000 businesses exchange.

But we’re also proud that we are a truly tight-knit team with genuinely diverse people. That’s what we need to create services that are simple – but also advanced enough for the most demanding users. Therefore everyone is welcome here, regardless of background or identity. So apply for the job – we’re rooting for you!

Joachim Klintfält | Contact Person

Send e-mail I'm interested Vipps MobilePay

Copenhagen | On-site

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Frontline Frustration Officer

Vipps MobilePay · Storkøbenhavn