German-speaking Customer Service Representative

German-speaking customer service representative

We are looking for a German-speaking customer service representative for NIMARA.de with a smile in the voice and who is service-minded. You will be working in a dynamic team where we help each other.

Would you like to work in a dynamic and highly growth-oriented company, then you have the opportunity to become part of our exciting e-commerce business. For the customer service of our German furniture shop Nimara.de we are seeking an employee with a flair for good customer service and the desire to be part of the team.

NIMARA ApS is an entrepreneurial and rapidly growing B2C E-commerce company in furniture and design, and since its establishment in 2015 the company has experienced significant growth. It is on an exciting and ambitious growth journey with initiated plans for a continued substantial expansion of the business in the coming years.

The company has its headquarters in Odense and currently employs about 50 staff. NIMARA ApS ensures that Nordic design is accessible to everyone by taking control of the entire process. The company handles design, production and sales itself, which means that unnecessary intermediaries are avoided, and products are therefore offered directly to end customers at competitive prices. It has today achieved a significant position in a number of European markets.

About the job

Your main tasks will be

• German customer support via email, phone and chat
• Complaint and return handling
• Preparation of product descriptions

Your qualifications

• Good ability to formulate, speaks and writes German
• Experience with customer service, complaint handling etc. from previous jobs is an advantage
• Good IT skills (Word, Excel, Outlook)
• Service-minded and patient
• Independent and self-driven

We offer

A position where you become part of a team where enthusiasm and going the extra mile are at the top of the list. There are good opportunities for increased responsibility and personal development. The company culture is characterized by an informal tone and a practical approach to solving tasks.

Start date

As soon as possible, but we are happy to wait for the right candidate. We process applications continuously, so please send your application as soon as possible.

If you have questions regarding the position, you can contact Customer Service Manager Mirel Dedeic [email protected]

We look forward to receiving your application.

See more about jobs at NIMARA https://nimara.dk/pages/job