IT employee for the shared administration's IT support

Application deadline 19 Oct 23:59 CEST

Expected start 1 Dec.

• AU IT - FA IT - Support Universitetsbyen 81 8000 Aarhus C
• Full-time position ID: 169915

Apply for the position

Would you like a varied daily life where you help users, solve technical challenges and contribute to creating a well-functioning digital workplace for staff at Aarhus University? Then you may be our new colleague in the FA support in AU IT.

About the position

FA support is part of AU IT and supports the administrative areas at Aarhus University. We service more than 700 administrative staff and work with a wide range of IT tasks in both support, advice and equipment management. You will become part of a small team with experienced and engaged colleagues, where collaboration, flexibility and high service are a natural part of everyday life.

The tasks vary widely, and you will play a central role in ensuring that employees at the university receive the best possible IT support. With us, no day is the same. You will work with both classic support tasks and more complex issues that require curiosity, overview and a willingness to find good solutions.

Your tasks

• Support and guidance of users
• Preparation, installation and troubleshooting on computers and mobile devices
• Support of Microsoft 365, Teams and related services
• Telephony and meeting room technology
• Support and operation of AV equipment
• Advice on and ordering of IT equipment
• Handling of user inquiries and cases
• Collaboration with other AU IT teams on technical solutions and improvements

It is advantageous if you also have experience with procurement and handling of IT equipment, macOS and support of Apple devices, Teams telephony, AV solutions and meeting room technology

We offer

At AU IT you will become part of a professional IT organization with skilled colleagues and a strong focus on collaboration, knowledge sharing and development.

In addition you will get

• A versatile and independent position with extensive contact surface
• Professional challenges and good development opportunities
• An informal work environment with engaged colleagues
• Flexibility and the possibility to influence your own tasks
• An workplace focused on well-being, collaboration and high professionalism

About AU IT

AU IT supports research, education and administration at Aarhus University. We deliver IT solutions and support to the university's staff and students and work every day to create stable, secure and user-friendly digital services.

Employment terms

You are employed according to the central agreement between the Ministry of Finance and the Danish Union of Teachers and CO10 – Central Organisation of 2010 (LC/CO10 joint agreement) (see the joint agreement here) as well as the organizational agreement for IT employees (PROSA) in state service (see the agreement here). You will be placed in pay grade 1-4 depending on education and qualifications.

The workplace is Aarhus University, Universitetsbyen 81, 8000 Aarhus C. Start 1 December 2026 or as soon as possible

Further information

If you have questions about the position, please contact Jacob Hedegård, Team Lead, FA Support and General Applications at e-mail or tel.: 30326438.

Aarhus University will be an attractive and inspiring workplace for everyone and aims for a culture where each individual can develop and grow. We view equality and diversity as a resource and therefore encourage all interested to apply.

Applications are submitted via Aarhus University's recruitment system, which can be accessed from the job advertisement on Aarhus University's website.

Questions about the position ?

Jacob Hedegård Team Leader, AU IT - General Applications +4530326438 e-mail

Questions about the application and process ?

AU HR - Personnel Law +4529454108 e-mail

Apply for the position Application deadline: Monday 19 Oct 2026 at 23:59 CEST