IT support specialist with a strong service mindset and a desire to improve our digital daily life

Are you a service-minded IT supporter, motivated by helping colleagues and finding solutions to both small and large IT challenges? Do you want to combine daily support with knowledge sharing and improvement of our digital solutions? Then you might be our new colleague at Dansk Erhverv.

The job

You will be part of the Digitalization and IT department, where we together ensure stable operation and good support of the organization's IT systems. We work to make everyday life easier for our colleagues at Dansk Erhverv and the associated industry associations.

Your primary task will be to help our colleagues with applications, IT equipment and meeting rooms. We work with Microsoft 365, both Windows computers and MacBooks, as well as a number of other digital platforms. You will have a varied day with close contact to the users and the opportunity to improve our support, workflows and guidance together with the team.

Your tasks will include

• Provide support for applications, computers, mobile phones and networks – by phone, via remote support and by physical presence.
• Register, prioritize and follow up support requests to closure in TOPdesk.
• Troubleshoot and solve problems with software and hardware in collaboration with the rest of the team.
• Prepare Windows computers and MacBooks and help colleagues get started with their digital workspace.
• Support meeting rooms and meeting and AV equipment, including Teams meetings, displays, cameras and audio.
• Guide colleagues in our digital tools and maintain user guides in our knowledge base.
• Opportunity for smaller project tasks with focus on developing and strengthening our IT support.

With you on board

You have experience with IT support and thrive with a day where the tasks vary and you help many different colleagues. We emphasize that you:

• Have a solid knowledge of Microsoft 365, including Teams, Outlook and SharePoint.
• Have experience with setup and troubleshooting of computers, mobile phones and other IT equipment as well as a basic understanding of networks.
• Are approachable and service-minded and can explain technical solutions in a language that everyone can understand.
• Work in a structured and independent manner, take responsibility and keep an overview when it is busy.
• Are curious about new solutions and share your knowledge with the team.

You don't need to know all our systems from day one. The most important is that you have a good technical foundation, a desire to learn and a strong commitment to helping others.

We offer

At Dansk Erhverv we focus on our members in everything we do. We work to create concrete results and the best framework conditions for our members. Our goal is that Denmark becomes the world's best country to run a business in. The culture at Dansk Erhverv is characterized by being action-oriented, networked and we lift each other up.

We offer a job in an innovative and modern business and employer organization whose mission is to create competitiveness for our members. You will have results-oriented, engaged and helpful colleagues who act professionally and with expertise at the top, and you can expect a workplace with a high-spirited atmosphere.

Salary by agreement and pension scheme.

The application

In Dansk Erhverv we believe that diversity makes us stronger and contributes to development and renewal. We therefore encourage everyone to apply for the position regardless of gender, age, religious belief, sexual orientation and ethnic origin, etc.

You can obtain further information from IT support manager – Rasmus Groth Dige, at tel. 20875026

Applications including CV and certificates should be sent online via the "apply" link on our website Ledige stillinger (danskerhverv.dk) as soon as possible and no later than October 25, 2026.

We process applications on an ongoing basis, and we close the process when we have found the right candidate. Therefore, please feel free to send your application today.

Deadline: Oct 25, 2026

Department: Børsen 1217 Copenhagen K

Location: Dansk Erhverv