IT Support Technician

Do you want to work on innovative projects in an international context? Do you want to join a young, dynamic team with concrete opportunities for growth? Then you might be the person we are looking for.

SANOVO TECHNOLOGY GROUP, based in Denmark, is a leading company in the field of egg handling and processing, equipment for inoculation and collection of eggs for vaccines, enzymes, automation and robotics. With customer service and commercial offices on six continents, and production in Denmark, the Netherlands, the United States and Italy, SANOVO TECHNOLOGY GROUP is a global partner for the egg industry.

As a IT Support Technician , you will work together with other IT colleagues to support all employees in their IT needs. You will operate at our Marano Vicentino (VI) site and will provide assistance to over 50 colleagues of SANOVO Italia and to our group headquarters THORNICO , which also includes international brands such as hummel sportswear.

This is a dynamic and hands-on role, where every day brings new challenges and opportunities.

What will you do?

IT Support

• Provide first, second and, when necessary, third level support to users.
• Manage requests and issues related to hardware, software and company systems.
• For more complex issues you can rely on the support of a team of IT specialists based in Denmark.

Workstation management

• Install, configure and manage laptops, mobile phones and other IT equipment.
• Ensure that all users have the tools needed to work efficiently.

Systems and networks management

• Contribute to the proper functioning of the local IT infrastructure.
• Take care of Wi-Fi, switches, access points, file servers and other components of the corporate network.
• Collaborate with the central IT team for the management and improvement of systems.

Projects and continuous improvement

• Participate in IT improvement and innovation projects.
• You may propose new ideas and contribute to the evolution of the company's IT services.

What do we offer?

• Gross annual salary between €35,000 and €45,000 , commensurate with experience and skills.
• Flexible working hours, with start between 7:00 and 9:00.
• Placement in an international Danish-owned, solid and growing company.
• Informal and collaborative work environment.
• Opportunities for training and professional development.
• Modern headquarters with an on-site canteen.
• Company events and team-building activities during the year.

Who are we looking for?

• Technical diploma or equivalent training in IT, Telecommunications or related fields.
• Previous experience in a similar role of Help Desk, IT Support or IT Technician.
• Problem-solving mindset and service-oriented attitude towards users.
• Ability to work in an organized manner and manage priorities.
• Knowledge of Microsoft environments (Windows, Microsoft 365, Active Directory, etc.).
• Knowledge of Topdesk and Citrix is a plus.
• Good knowledge of Italian and English, necessary to collaborate with colleagues at international sites.

Interested?

We would be pleased to meet you.

To apply, click the "Apply" button below.

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