Job in Portugal with company housing - Customer Advisor for Audi - Start on December 3 - Book a consultation today!

Customer service advisor for Audi. We start on December 3 with the possibility of company housing.

Are you ready to take the leap and become part of a global digital organization that delivers world-class support?

We are seeking a customer advisor for an exciting role with Audi – one of Europe’s most iconic car manufacturers. The position is 100% remote from Portugal, and you will be a key player in an international team that ensures an extraordinary customer journey for Audi’s users.

What does a Customer Service Advisor do?

As a customer service advisor, you are the customer’s direct point of contact and help with everything from car technology to digital features and service offerings. You create a professional experience with structure, empathy and high quality at the center.

Your responsibilities include, among others

• Responding to inquiries via phone, email and chat
• Troubleshooting technical issues and guiding in car systems
• Registering customer interactions in the CRM system
• Updating on Audi’s products and policies
• Active participation in the team’s sharing of best practices

Your qualifications

We are looking for you if you

• Speak and write Danish + have a minimum B2 level in English
• Have experience with customer service – preferably from the automotive industry
• Have technical flair and an interest in digital solutions
• Can communicate clearly, solve problems and build trust

You do not need to meet all the requirements – we still encourage you to apply!

We offer

• Possibility of company housing in Braga
• Competitive base salary plus bonus scheme
• Professional development opportunities
• A collaborative and supportive work environment
• Access to exclusive travel benefits and discounts
• Restaurant card
• Private health insurance
• 14 paychecks per year

Benefits of working in an international company in Portugal

• Expansion of your professional skills through global collaboration
• Improvement of communication and sales techniques in an international environment
• Opportunities for career development within customer service, sales and the travel industry
• Access to a network of international colleagues and industry experts
• Experience with modern digital tools for customer handling

This is a unique opportunity to combine strong professional experience with a flexible working model.

Benefits of working from Portugal

• Mild climate year-round – Portugal has a pleasant Mediterranean climate with hot summers and mild winters, making it an attractive destination for those who want to live and work in a sunny country
• Lower cost of living – Compared with many other European countries, the cost of living in Portugal is relatively low, providing the potential for a high quality of life at a reasonable price.
• High quality of life – Portugal is known for its relaxed lifestyle, good food and friendly locals, creating a positive and pleasant work environment.
• International career opportunities – Working in Portugal offers the chance to develop international skills and collaborate with colleagues from different nationalities, which can be an advantage for your future career.
• Good infrastructure and modern facilities – Portugal has strong digital infrastructure, modern office facilities and good transport options, ensuring a comfortable workday.
• Access to beautiful beaches and nature – Portugal offers easy access to fantastic beaches, scenic areas and a rich cultural heritage, which can be enjoyed in your leisure time and on weekends.
• Attractive tax policy for foreigners – For international employees there are tax benefits that can make working in Portugal financially advantageous.
• Growing business sector and economy – Portugal has a thriving business sector where several international companies are expanding, creating good job opportunities and career paths.
• Strong network of expats and international companies – Many international companies have offices in Portugal, making it easy to integrate into a global work environment.

Working in Portugal offers professional and personal development as well as the opportunity to experience an exciting lifestyle with great cultural and economic value.

Contact us at [email protected] or [email protected] to hear more; we will get back to you within 24 hours.

You can also book a call: Book a call here!