Job in Barcelona - Telesales & Sales Support Agent - Start 23 November - Hybrid after 3 months onboarding.

Telesales & Sales Support Agent – Barcelona - Start 23 November.

Work model: Hybrid (after 3 months onboarding)

The company is a global leader in digital payment solutions and develops innovative software and hardware products that ensure secure and seamless transactions worldwide.

About the role

As a Telesales & Sales Support Agent you will primarily engage with partner companies and potential existing customers. The role is split between 50% sales support and administrative tasks (follow-up on contracts, documentation, coordination) and 50% outbound activities .

It is a quality-driven sales role where genuine, value-creating dialogues are crucial – while you deliver on volume, targets and performance.

Your responsibilities

Sales & Customer Engagement

• Initiate professional and valuable conversations with decision-makers
• Build trust and uncover customer needs through a consultative sales approach
• Handle objections and guide customers toward appropriate solutions
• Drive upsell- and cross-sell opportunities to increase customer value

Partner Sales

• Engage customers from the company's strategic partners
• Promote and sell products and services in line with partner agreements
• Represent both the company and the partner and ensure a consistent customer experience

General sales activities

• Achieve or exceed individual and team-based sales targets
• Record customer interactions and transactions accurately in CRM
• Provide feedback and insights to improve sales strategies and customer engagement
• Adhere to professional standards and internal guidelines

Lead sources

• Qualified leads based on the company's customer analysis
• Partner-driven campaigns (e-mail marketing, webinars, landing pages)

Salary & terms of employment

• Base salary: €1,600 gross per month
• Bonus: €200 gross per month (planning & quality)
• Pilot phase: €200 gross per month (based on sales targets)
• After pilot phase: Unlimited commission

Working hours: Monday to Friday, shift between 08:00–18:00

Hybrid: After 3 months of in-office onboarding, possibility of up to 3 days remote per week (depending on performance)

Contract: Permanent employment

Vacation: 23 vacation days per year

Requirements

• Experience in sales or telemarketing
• Strong communication and relationship-building skills
• Motivated, structured and comfortable with both support and proactive sales

The Danish department is part of the Nordic team with about 15–20 colleagues in the office. Anyone can apply – motivation and skills are the most important.

Training & development

• Paid, extensive training (2 weeks) in products, telesales processes and tools
• Ongoing coaching and support from experienced colleagues and team leaders
• Opportunities for skill development and internal career growth

Benefits

• Restaurant, transport, daycare
• Free online Spanish classes outside working hours
• Access to a health app
• Discount on housing brokerage through collaborating real estate agents (10% on first rental agreement)
• Assistance with NIE and other administrative processes via external partners

Want to join the team? Then seize the opportunity and apply now !

Contact us at [email protected] or [email protected]

You can also book a chat with us right now via this link: Book a call