Outgoing Customer Service Assistant for Town Hall Service at Frederiksberg Town Hall.

Do you care about delivering a good service to citizens and employees? Are you practical by nature? And do you thrive with a lot of variation in your tasks? Then perhaps you are exactly who we need in Town Hall Service at Frederiksberg Town Hall.

About the job

In Town Hall Service we have many different tasks that are important for the town hall to function. We handle, among other things, sound, serving, setting up tables and chairs for events, meetings and elections. We take care of renovation at the town hall, including collecting paper, plastic, metal and glass on all floors. We also act as guards and handle smaller moving and handyman tasks.

In Town Hall Service we have a lot of contact with citizens, employees and politicians at the town hall. We therefore focus on delivering high-quality service, where you meet citizens with empathy and respect, preferably with a smile on your face.

As an employee in Town Hall Service you will be part of a team of 12 employees who ensure the town hall’s daily operations. You will be issued a uniform consisting of a white shirt and black trousers, so you are always neatly dressed, whether you sit at one of our two information desks or witness weddings.

About you

We expect you to have good physical condition, be able to take on tasks and have basic IT skills.

We value that you have a good human understanding, meet people at eye level and can deliver service in the broadest sense, but also that you can address citizens and employees who do not comply with the town hall’s regulations.

We do not expect you to have experience in all areas, but it is an advantage if you have previously worked in a service profession, have a basic practical understanding or have experience as a guard.

You must be able to speak and understand Danish - and have basic knowledge of English. A driver’s license for a car, category B, would be a big plus in our consideration of applications.

We offer a developing job in a workplace with a good social environment. The tone is informal and shaped by humor. You will experience being part of cultural events that our beautiful town hall hall and banqueting hall often provide the framework for. We provide changing and bathroom facilities, and you have the option to buy food in our canteen or exercise in the Town Hall’s gym.

Salary and employment

You will be based at Frederiksberg Town Hall. Working hours fall within the period, Monday to Friday from 6:30 to about 22:00, with most shifts in the morning hours, and Saturday from 10:30-14:30 (shift approx. every 6th Saturday). In addition, you should expect working hours placed at irregular times in connection with events, etc. Your average weekly hours are 37. Salary and terms of employment will as a rule be at pay grade 18 as a technical service employee under the current collective agreement with FOA. Upon employment we require a criminal record check.

We expect an employment by January 1, 2027, which can be changed to accommodate the right candidate.

Further information

There is an application deadline of December 1, 2026 at 18:00. The interviews will take place in week 50.

If you want to know more about the position, you are welcome to contact team leader Jeadee Reinhard at 28982568, or team leader Lars Michaelsen 28982128.

Frederiksberg is a vibrant city with a dynamic community. The city’s soul is built on our history and classical heritage and helps shape the exciting development of Frederiksberg as a green, healthy and vibrant part of the Capital Region.

We are a modern municipality serving 104,305 citizens. Frederiksberg Municipality aims to promote equality and therefore encourages all qualified to apply regardless of age, disability, race, skin colour, religion or belief, political views, sexual orientation, gender identity, gender expression or gender characteristics or national, social or ethnic origin.