Sales & Customer Service Coordinator

Do you want to take a key role where you are the central node to ensure the flow of medtech equipment in an exciting growth company? And do you want to put your personal mark on the entire order and customer experience?

At Kibodan they offer a flexible position of 20-30 hours per week, where you serve as the important link between sales, procurement and customers. In a strong team of 10 colleagues you will have the crucial responsibility for a smooth order flow and a first-class customer experience. Your efforts have direct and significant influence on the high level of customer satisfaction - which is the very foundation for the development of the business.

You embark on an exciting growth journey with great freedom to shape your own routines and the customer experience. For the right candidate, there are also several exciting, small and large development tasks waiting, which you can continuously drive, contribute to and put your personal mark on.

your tasks

At Kibodan you land in an informal and collaborative environment, where everyday life is characterized by high spirits and short decision-making paths. You serve as the important link between customers, sales and production, and you ensure that customers in Denmark and abroad receive a professional and present experience. Your tasks span a broad range, and you take on a crucial role in driving order processing to completion. Your primary tasks will include:

• Handling of sales orders from initial receipt to final invoicing.
• Obtaining quotes for freight, booking transports and coordinating the details with external shipping companies.
• Close follow-up on deliveries and order confirmations through ongoing dialogue with suppliers.
• Handling of everyday small and large challenges and actively contributing to optimizing the company's processes.

your profile and toolbox

To succeed in the role, you thrive on creating structure and delivering good service to both customers and colleagues. You naturally fit into a culture with short decision-making paths where you are expected to take the lead. We are looking for you who:

• Communicate clearly, fluently and approachable in both Danish and English in writing and speaking.
• Have experience with order processing and customer service, where you are used to placing the customer at the center.
• Work independently and manage to maintain an overview, even when things are moving fast.
• Have solid IT understanding and easily navigate new systems.

It is an advantage if you have experience from an administrative or coordinating role, preferably in a smaller company where you have been used to a bit of everything. You have experience with ERP systems, and preferably knowledge of Business Central, but this is not a requirement. As a person you are a true team player who values strong camaraderie and is always ready to lend a helping hand where it is most needed.

you will be offered

• A key role in a company on an exciting growth journey, where you get responsibility, variety and the opportunity to shape your own work routines.
• The possibility to support a meaningful mission of helping people take their medication and dietary supplements.
• An informal, engaged and collaborative work environment with a strong culture.
• A diverse everyday life with short decision paths, where you gain insight into the entire value chain.

application and contact

Are you ready to make your mark as Sales & Customer Service Coordinator at Kibodan? Then send us your application via the apply button today. Randstad handles the recruitment process, and all inquiries are treated confidentially. To protect your personal data, we only accept applications through our online recruitment system. If you need to know more about the position, you are always welcome to contact Specialist Marie Schwartz at [email protected] .

about Randstad

Randstad is the world's largest HR provider and ‘partner for talent’. We provide equal opportunities to everyone regardless of background and help candidates stay relevant in a rapidly changing labor market. We believe in an inclusive labor market where everyone can be themselves and feel welcome.

Our market insight and broad knowledge of the labor market help companies build a qualified, diverse and flexible workforce, and we support people and companies in reaching their full potential. That's what we're here for, and that's what motivates us every day.

Randstad DK is part of the international Randstad Group. We place work daily for over 600,000 people worldwide and are a leader in recruitment, career guidance and flexible workforce in Denmark, with offices in Copenhagen, Aarhus, Aalborg and Kolding.