System-strong AC employee for exam administration and case handling in SUND Studies

SUND Studier at Aarhus University’s Faculty of Health Sciences seeks a new colleague as soon as possible.

It is you we are looking for if you

• have a long higher education degree
• are good at planning and coordinating exams, and at structuring and following up
• are a master at maintaining an overview and love Excel, management spreadsheets and checklists
• have experience with case handling and can write a case presentation that hits the mark
• can see interconnections between tasks across teams, contributing to optimized task solving and fewer errors
• thrive working within many different sets of frameworks and rules and are good at finding flexible ways within them
• thrive with and contribute to close collaboration with your colleagues focusing on professional sparring, learning and development

About SUND Studies

At SUND Studies we work to create the best possible framework for our students. We are about 40 staff members and 15 student study counselors and assistants who collaborate on planning, guidance and educational development.

We have an informal culture with open doors – both with colleagues and management. We place a high value on the quality of our work, so we provide strong support for our programs. We spar with each other, have lunch together, and are happy to have a chat in the hallway about everything from weekend plans to major academic questions.

With us you have the option of remote work if you need quiet for tasks. You will become part of the Teaching and Exam Planning department, but will also work on tasks in the Education Administration and Guidance department.

We work in professional teams, and you will join one or more teams and receive thorough training as well as fixed colleagues who help you integrate into both the professional and social community. Your manager holds regular status meetings with you in the first months, so you get a safe and good start.

About the position

As our new colleague you will have tasks in both planning and administration of exams and in case handling.

The position spans our two departments and it is therefore crucial that you quickly familiarise yourself with the two disciplines, regulations and the relevant educations, their structure and their exams, so you can both see the best solutions in the exam area and also so you can handle several different case types

You thrive in a daily life where you have both fixed tasks and also can take on ad hoc tasks, where you use the organization and your team to find solutions. We expect you to work independently and take responsibility for your tasks, and at the same time thrive in a team where professionalism is high, and where sparring and good humor are a natural part of everyday life.

Your tasks will include

• participate in one or more of our exam teams, where you will be responsible for planning and setting up exams for our students
• develop overarching exam plans in collaboration with colleagues and instructors
• update and develop our management spreadsheets for our overall exam overview
• work with case handling of student matters, e.g., maternity cases, special exam conditions and deregistration of exams
• clarify cases and advise on case handling questions and draft case explanations and decision letters
• work with further automation of processes and workflows
• assist with various ad hoc tasks

Who are we looking for?

• You have a long higher education degree and preferably several years of experience with public administration – it’s a definite plus if your experience is within the education sector.
• You have good planning and coordination skills, and you thrive with many operational tasks and a large responsibility, just as you actively offer help when there is a need elsewhere in the department.
• You are curious to understand connections and may have a sense of how tasks can be solved even better
• You are good at communicating and collaborating, you are solution-oriented and adaptable, you are able to convey complicated issues and you understand to put yourself in the user’s place – both regarding the students and our academic environment.
• You keep track of deadlines, regulatory frameworks and study regulations and place great emphasis on being able to help and provide good service to our users.
• You value collaboration and knowledge sharing highly, so you and your colleagues solve tasks as well as possible.
• You thrive in a daily life with many different tasks and stakeholders, and you have the courage to navigate laws, regulations and administrative systems.
• You are an advanced Excel user and have experience handling and working with large data sets.

Changes are a constant part of our daily life, so it is important that you have initiative and are prepared for shifting tasks and collaboration relationships in different teams.

Work location is Vennelyst Boulevard 9, Aarhus C.

The position is placed in the Department for Teaching and Exam Planning.

See further information about Health at: http://health.au.dk/

Questions about the position

Further information about the position can be obtained by contacting the department head Karoline Nygaard Engsig-Karup [email protected] tel. 29869059.

The position is 37 hours/week with start no later than 1 January 2027, but preferably earlier.

We expect to hold interviews in week 49.

Employment basis

Salary and terms of employment in accordance with the agreement between the Ministry of Taxation and academics in the state.

Application

Your application must include the following

• Application
• Curriculum Vitae
• Indication of education (copies of relevant exam certificates)
• References/recommendations can be uploaded separately in the e-recruitment system

We refer to the faculty’s Guide for applicants .

Aarhus University will be an attractive and inspiring workplace for everyone and desires a culture where each individual can unfold and develop. We see equality and diversity as a resource and therefore encourage all interested to apply.

Applications are submitted via Aarhus University’s recruitment system, which can be accessed under the job advertisement on Aarhus University’s website.

About Aarhus University

Aarhus University is a professionally broad and research-intensive university with high quality in education and research, and a strong commitment to societal development nationally and globally. The university offers an inspiring educational and research environment for 37,500 students including PhD students and has 9,000 staff measured in full-time equivalents and an annual turnover of DKK 8.9 billion. Read more at au.dk