Responsible for customer advisory at the electricity company Power (Customer Advisor)

Our customer base is growing and therefore we are now looking for even more skilled customer advisors who will help ensure a great experience for our customers – every time.

Your role

Your daily life will involve helping our customers both by phone and by email. Some need help and guidance to understand their electricity bill and consumption data, while others call with questions about our products. You don’t need to be an expert in electricity. The most important thing is that you are passionate about delivering a service experience of the highest class. We will make sure you are equipped for the rest.

You will become part of a strong community consisting of two front line teams that handle direct customer contact. At the same time we have a technical support team behind you, handling more complex and administrative cases.

Working hours are Monday to Thursday 8.00 – 16.00 and Friday 8.00 – 15.30.

Here we don’t have classical job titles. We have profiles. When we call the role ”customer advisor for our electricity company POWER”, it is so you and the rest of the world know who we are looking for. But when you start with us, your profile becomes ”Responsible for customer advisory” – because that is exactly what you are. You will be the one, together with your colleagues, who are responsible for ensuring our customers feel a world-class customer service.

Who are you?

When we dream up our new colleague, we see you, who

• Have experience with customer contact – both telephone and written
• Know how much it matters to listen, ask the right questions and understand what the customer really needs
• Understand the importance of listening and meeting people at eye level
• Are solutions-oriented and can keep a cool head when things get a little tricky

Co-leadership competencies - We are indeed organized differently

• You keep your ego in check and know that success is about lifting together towards common goals
• You naturally take responsibility for both yourself and your colleagues, with care and presence
• You are a team player who sees work as a collaboration, not a competition

Have you ticked the mental boxes all the way through?

Please feel free to send your application today – because we may close the posting early if we meet the right match. We hope that through your application we can get to know you and see what you can contribute with. If you use AI tools for inspiration, that’s fine, but remember to personalise it to stand out.

You can read more about what it’s like to work with us at: www.clever.dk/velkommen or our Instagram account @liveticlever. If you’re curious about our recruitment process you can read more about it here: Recruitment process at Clever | Clever.

We look forward to hearing from you!

Application deadline: Oct 31, 2026

Location: Copenhagen