Christmas assistance in customer service at Legeakademiet

Gain experience and earn money as Legeakademiet's new playmate.

Are you on a gap year or a free semester and looking for a flexible job for a limited period from October/November to February? Do you want experience with customer service in a fast-paced and high-spirited company? Then you might be our new play aunt or play uncle at Legeakademiet!

Who are we?

At Legeakademiet we believe that play makes children smarter. Our toys are carefully selected to stimulate children's imagination, motor skills and learning, and we have done this with passion for over 20 years. We have a strong community at the office in Hørsholm, where 25 dedicated colleagues work together to give our customers the best experience.

About the job

You will become part of our customer service team, where you help our customers with everything from questions about products to delivery and complaints. It is fast-paced – especially in December – and you also get the opportunity to shift hours to evenings and weekends.

Working hours

20-37 hours per week with the possibility of flexible scheduling, particularly in peak season. Full time from mid-November and in December.

Your tasks

• Answer emails, chats and phone calls with courtesy and composure. We work in Business Central and Magento, so if you have experience from these systems from previous roles, that is absolutely an advantage.
• Help customers find the right toys and solve small and large challenges.
• Handle ad hoc tasks in the office.
• Collaborate with our warehouse when an order needs a little extra attention.
• Contribute to the good mood and the strong collaboration in the team.

We imagine that you

• Are finished with upper secondary education or similar and want a job with meaning and pace.
• Are service-minded, structured and good at communicating.
• Have a flair for IT and perhaps experience with customer service, but it is not a requirement.
• Speak and write Danish. If you speak multiple languages, that's a plus. We speak Norwegian, Swedish, Finnish, German, Dutch, French and Polish, so we can service all our 8 webshops.

We offer

• A warm and informal working environment with room for laughter and good ideas.
• Experience with e-commerce and customer service in a company that is growing rapidly.
• A workplace close to Kokkedal Station with people who are passionate about what they do.

Does this sound like something for you?

Send your application and CV as soon as possible – we hold interviews on an ongoing basis and hire as soon as we have found the right playmate.

If you have questions, you are welcome to contact

Jane Vestergaard

Managing Director

[email protected]

Tel.: +4521949444

Dorthe Frihioff Tolboe

Customer Service Manager

[email protected]

Tel.: 27629420

We only accept applications through our job portal - https://legeakademiet.dk/job?hr=show-job%2F352670%26locale%3Dda_DK