Citizen Consultants in Borgervelfærd, MSO

About the job

It is wonderful with babies, and two of our good citizen consultants are going on maternity leave.

Would you like to be our maternity leave substitute?

Are you passionate about supporting citizens' opportunity to live an independent and meaningful life? Then the role as a citizen consultant might be just right for you. As a citizen consultant we handle cases based on inquiries from citizens, relatives, hospitals as well as private practitioners, suppliers and other municipalities. We work according to Aarhus Municipality's strategy for "The Five Guiding Principles" and "Caring Municipality", and we have the citizen's everyday life at the center.

Your tasks

As a citizen consultant you will handle casework based on legislation, Aarhus Municipality's service level, strategies and policies.

• § 83 Care and practical assistance
• §83a Rehabilitation pathways
• §10 The Elderly Act
• § 84 Replacement and respite care as well as short-term places primarily for citizens over 67 years
• § 94 Citizens who have a self-chosen helper for §83 services
• § 112 Reuseable aids (including emergency calls) and APV aids
• § 116 Minor housing adaptations
• § 118 Care of close relatives
• Travel arrangements
• Elderly and nursing homes primarily for citizens over 67 years
• Discharges from hospitals

Candidate profile

• Do you thrive in a dynamic working environment where the variety of tasks shapes your workday?
• Can you engage with positive energy, joy and a desire to challenge and be challenged?
• Are you passionate about contributing with high professional competence and development into citizen pathways, into your own team and in close collaboration with interdisciplinary and cross-sector colleagues?
• Can you work independently and prioritise tasks?
• Do you know Cura?
• Are you familiar with documentation and IT?
• Do you have knowledge of assistive devices including welfare technology?
• Are you health-professional educated at bachelor level, such as occupational therapist, physiotherapist or nurse?
• Do you have a postgraduate education within the field of authorities?

Grab the keyboard and send us a motivating application. We look forward to reading it.

Why choose us

We have a broad portfolio of tasks – not only within concrete paragraphs, but also exciting and enriching communications with citizens, relatives and collaborators. No two days are the same. It is important for us that we feel good at work, even when we have our hands full. We place great emphasis on our well-being and work environment, and we have a low staff turnover. It matters to us that we have high professional engagement and focus on mono-professionalism and cross-professional collaboration.

We are good at collegial professional sparring and provide each other with constructive feedback with a view to creating a learning and innovative environment.

We are good at supporting each other in a changing workday. We look out for one another and are together in ensuring a good working life.

In citizen welfare our common vision is

Citizen welfare is your safe and accessible path to both health and care at all stages of life.

You will always be met with trust and warmth, because what matters to you matters to us.

Salary and terms of employment

The positions are to be filled on January 1, 2027

Salary and terms of employment according to the applicable collective agreement and after concrete negotiations with the bargaining-authorised professional organization.

Weekly hours: 37

If you want to know more

Further information about the position can be obtained by contacting Leader of the citizen consultants Tania Christiansen at 20 80 74 20 or [email protected].

Application

Click on “Apply” below to fill out and send your application. All fields marked * must be filled. Only when you have received an email receipt have we received your application .

The application deadline is 9 November 2026

We expect to hold job interviews on 16 November 2026.

In the Department of Health and Care we have a general policy that references and possibly criminal record checks are obtained during recruitment. You should therefore expect to be asked about this if we offer you the position.

We would like to point out that during the recruitment process there will be entries in our reference registry. The reference registry includes former employees of the Department of Health and Care who have been dismissed due to substantial misconduct of the employment relationship.

About Health and Care and Aarhus Municipality

Health and Care (MSO) in Aarhus Municipality works with care for the elderly and health for all citizens.

Aarhus Municipality regards diversity as a resource and therefore invites everyone - regardless of age, gender, disability, lifestyle, religion or ethnic background - to apply for the position.

Aarhus Municipality is one of Jutland's largest workplaces, where 28,000 professional and passionate colleagues work every day to turn visions into reality and create value for citizens and the surrounding society. We are a workplace that highly values professionalism and collaboration, and we believe that our differences help make Aarhus a good city for everyone. Together we work for a sustainable and inclusive city where employees, citizens, businesses and nature can thrive and flourish. We have ambitions for the city – and for you. Come and be part of it!