Danish-speaking customer service representative for Larnaca, Cyprus

Do you want to combine a job in customer service with international experience and life close to the Mediterranean?

Jobsun is recruiting on behalf of an international company Danish-speaking customer service representatives for an office in Larnaca, Cyprus. You will work with customer support for digital solutions and help users via phone, chat and email.

The position is full-time and requires that you live in Cyprus or are willing to move there. Relocation assistance is offered, and Jobsun is with you as your contact person and mentor throughout the stay.

Your tasks

• Answer customer inquiries in Danish via phone, chat and email.
• Guide users in using apps and websites.
• Help with common technical problems and troubleshooting.
• Handle questions and complaints in a friendly and professional manner.
• Escalate complex cases to relevant teams and partners.

You will receive training in the systems and solutions you will work with.

We are looking for you who

• Speak and write Danish at a very high level, equivalent to C2.
• Have English language skills at least B2 level.
• Have completed a secondary education or equivalent.
• Are comfortable with IT and interested in digital solutions.
• Are service-minded, patient and good at solving problems.
• Are an EU citizen.

Experience in customer service or technical support is advantageous but not required. We welcome applications from both candidates who already live in Cyprus and candidates who wish to move.

Salary and working hours

The fixed monthly salary is 1,350 euros before tax and increases to 1,400 euros after six months of employment.

Working hours are 40 hours per week with rotating shifts within opening hours Monday to Sunday from 09:00 to 21:00 local time. Weekend work is included.

During training, working hours are Monday to Friday from 09:00 to 17:30 local time.

The work takes place at the company's office in Larnaca.

Relocation assistance

If you move to Cyprus you can choose between the following options

• A relocation grant of 1,500 euros, paid 2–3 weeks after job start. You arrange and initially pay for your own travel and housing.
• Reimbursement of the flight ticket up to 300 euros and the possibility of company-provided accommodation for up to two months. The first month is free, and the second month costs 100 euros. You book the flight yourself.

The detailed terms of the relocation package will be discussed during the recruitment process.

You will have Jobsun with you throughout the entire stay

When you travel with Jobsun, you are not alone. We support you before departure, during onboarding and throughout your stay as your contact person and mentor.

You can always contact us if you have questions, encounter challenges or need help and coaching about life and work in Cyprus. We will help you find a solution and move forward.

Send your CV

Expected start date is November 2, 2026. The deadline to send your CV is October 28, 2026.

Send your CV via the apply option in the listing – you do not need to write a cover letter. As part of the recruitment process, there will be a language test and an interview in Danish and English.