Implementation and Development Consultant for practice-oriented development and learning processes

Implementation and Development Consultant for practice-oriented development and learning processes

Are you focused on implementation and development? Do you like to work in practice-oriented ways, involve citizens and patients and engage in dialogue with many professional disciplines at the same time? Are you motivated by designing sharp processes where the complex becomes manageable, and people move from idea to action?

Then it might be you we are looking for to the implementation and development team in HR and Patient Contact in the North Jutland Region.

About the task and the role

Region North Jutland is a large workplace with many employees and many professional disciplines, at hospitals, in the specialty sector etc. In the implementation and development team, we are focused on supporting organizational leaders and employees in their work with implementing and developing workflows and general practices across disciplines, departments and other partners.

To do this, it requires close collaboration with nurses, doctors, health administrators, laboratory technicians, psychologists and many other professional groups. It is our task to understand their everyday life. As a consultant with us you are typically a facilitator, sparring partner and learning designer. You help a larger or smaller group to explore, learn, test and create traction toward their goals.

Examples of tasks

• Establishment of organizing and workflows around a new patient group in an emergency department. Focus on patient experience and reduction of process time.
• Develop the workflows between a hospital pharmacy and an oncology department regarding patients treated with cytostatics. Focus on patient safety and strengthened collaboration.
• Establish cross-sector collaboration between municipal health care, general practitioners and a pediatric department regarding children with incontinence. Focus on prevention and population responsibility.
• Design and conduct a workshop with 150 participants from all Nordjylland municipalities, general practice and Region North Jutland on the implementation of health and care placements in connection with the health reform. Focus on knowledge sharing and opportunities for the health system of the future.

To succeed well in the role as an implementation and development consultant, it is therefore important to be able to:

• support the implementation of new initiatives, methods and workflows
• facilitate learning and development processes often with a focus on citizen/patient journeys and workflows
• translate complex problem statements into concrete actions and pilots
• support leaders and employees in creating sustainable improvements
• create an overview of interrelationships, dependencies and organizational infrastructure
• participate in cross-cutting development projects where solutions must work across the organization or in a cross-sectoral field
• use quantitative and qualitative data to create learning and progress in the tasks

About you

We imagine that you have experience with implementation, facilitation and development work.

You don’t need to be able to do everything. Instead, we emphasize that you

• have an eye for both the organization, the system and the concrete practice
• can navigate complexity and see connections and dependencies across
• are curious about what actually happens in practice – not only what is in the plan
• can design and facilitate processes where people learn together and translate learning into action
• can create structure and momentum without necessarily owning the solution yourself
• are willing to test, adjust and learn along the way
• thrive on collaborating with many different disciplines and perspectives.

Maybe you have a health science, social science, pedagogical, organizational or other relevant background. The most important for us is not your degree title, but your approach to the tasks.

About us

With us you become part of HR and Patient Contact, which handles a wide range of tasks for the region's hospitals and other companies. You will be employed in the Office of Leadership Development and Occupational Health and Safety, which is one of five offices in the department. Your closest colleagues are four implementation and development consultants.

We work with a common methodological foundation, where we use Quality Implementation Framework, Model for Improvement, Lean, behavioral design and co-creation. You will have the opportunity to shape your role and help develop both the tasks and our way of working.

You will become part of a professionally strong team where we work closely together on the tasks and you will not get bored. The tasks are varied, complex and meaningful, and you will have good colleagues to brainstorm with along the way.

We cover the entire geography of North Jutland, and we also have tasks across the country. Therefore, it is a requirement that you have a driver's license and an advantage if you have a car available.

Salary and terms of employment according to the applicable collective agreement for academics employed in regions etc., concluded with the relevant AC organizations or according to the collective agreement for administrative and IT personnel etc. concluded with HK depending on your educational background.

Recruitment interviews will be held on Oct 23 in Aalborg.

Contacts

Implementation and Development Consultant Freja Kathrine Lejsgaard mobile +4520335961

Implementation and Development Consultant Ole Sohn Jensen mobile +4525275068

HR Development Manager Jens Ravnholt +4522576735