IT support for Horsens Regional Hospital

If you deliver excellent IT support and want to be an important part of ensuring that PCs, mobile devices, printers, IT systems and networks run smoothly at Regionshospitalet in Horsens, then we have just the job for you.

Are you also flexible, service-minded and able to handle a frequently changing everyday life with equal parts planned, exciting, challenging, cross-functional, spontaneous, urgent, simple and chaotic tasks? If so, read on here if you are ready to seize every opportunity to become part of one of the country’s largest digitisation and IT departments in a dynamic Mobile Support team.

Second-line on-site support with close collaborations

As an IT supporter you will provide second-line "on-site" support in collaboration with our central Service Desk and colleagues from other groups in the Mobile Support team. We manage all our tasks via a common ITSM system (ServiceNow).

The job as IT supporter consists of three main tasks

• Setup of new equipment and lifecycle replacement of equipment
• Preparation of computers with Software Central user interface for SCCM.
• Setting up new IT workstations, videoconferencing systems and printers, including registration in the CMDB.
• Lifecycle replacement of old computers, monitors and printers.
• Support operations tasks (incidents and requests)
• Resolving errors on computers, monitors, printers, mobile devices and tablets, Wifi access points, videoconferencing systems, welcome desks, call boards, etc.
• Delivery of IT services related to the above.
• Participation in IT projects
• Rollout of new IT systems and technologies, e.g. Windows 11.
• Major and minor relocation tasks where a department needs to move premises.
• Support users during the use of new systems or after relocations.

The everyday life that awaits you

You will become part of the Mobile Support area, where we are about 40 employees. In collaboration with our Service Desk we solve cases for Region Midtjylland’s users at hospitals, authorities and institutions.

You can expect an exciting and challenging job where no two days are the same. It requires that you are an independent IT supporter who can work in a structured manner, maintain an overview, and keep a cool head when everything is moving fast - which happens often with us.

Therefore, to be considered, you must have at least an IT support education or an equivalent technical education at bachelor level or higher.

We are looking for you if you have

• Solid experience from a support organisation.
• Experience with rolling out software from a central system to computers and mobile devices.
• General knowledge of the Office suite, Windows OS, Active Directory (AD), network (wired and wireless) and the TCP/IP protocol.
• Knowledge of or certification in ITIL as well as certification in Windows 10/11.
• Knowledge of ServiceNow, Android and iOS.

It is also an advantage if you have a Category B driving licence and preferably your own car, so you can also solve tasks at other locations and institutions as needed.

Collaborative, service-minded and professional

We help users across hospitals and units, and therefore it is important that you thrive with broad collaboration interfaces and different professional areas - both administrative and clinical. You meet people where they are, gain energy from user contact and take professional pride in delivering competent and approachable support.

Are you interested?

If you have questions about the position, you are welcome to contact the area manager for Mobile Support, Lars Axelsen, at 2475 0618.

Submit your application no later than 18 October. We expect to conduct interviews in week 43.

We look forward to welcoming you either on 1 December 2026 or 1 January 2027.

We place great emphasis on your explaining in the application why you are passionate about providing good IT support to users, what motivates you to apply for a job at Region Midtjylland specifically, and to back up your competencies with concrete examples. Please show your relevant results in your CV so we can see not only what you have done but also how well you have done it.

Flexible work life, ongoing development and good framework

You will experience a focus on you as an employee and as a person. We work with ongoing performance reviews (MUS) and regular 1:1 conversations with your immediate supervisor, so there is always a focus on your well-being and development. A good work life also means time for a life outside work. Therefore, a hybrid and flexible work life is important to us; you have good opportunities to schedule your workday yourself and you can work from home when tasks allow.

As a new employee in our large organisation, we ensure a carefully planned onboarding process, where you participate in our internal academy, where you get to know the entire organisation better. We work to create the best framework so you can develop and strengthen your skills further.

The workweek is 37 hours with a paid lunch break and good conditions.

Digitisation and IT. Together about the digital transformation - we make it easier to be employed and better to be a citizen of Region Midtjylland .

We are one of the country’s largest independent departments that work with digitisation and IT. We are more than 600 employees who every day go to work to support our 36,000 users with innovative technological solutions, stable operations and qualified support every day of the year - around the clock.

We are not a traditional IT department. Our goal is to be a proactive co-creator of user-centric digital solutions that lead in digital development. We strive to promote meaningful innovation and cohesive digital health experiences that strengthen, develop and support the health service of the future across sectors - while ensuring robust operations and good support for all our users. Digitisation and IT is where innovation and service meet to create a better and more cohesive future for a world-class health service.

Read more about what it is like to work with us on our career page or get a glimpse of our daily life on LinkedIn. You can also read the region’s digitisation strategy, which is based on developing digital solutions on the premises of patients and citizens.

Since Region Midtjylland continuously conducts savings and reorganisations, employees who are being relocated and apply for the position will have priority for an interview.

Region Midtjylland is, in accordance with the EU’s transparency directive, which came into force on 7 June 2026, obligated to inform you of starting salary or a salary range for a position before offering employment.

Here you will find Region Midtjylland’s salary catalog for most professional groups and occupations found in Region Midtjylland: Transparency before employment - Medarbejder.rm.dk

Department: Mobile Support - HR Horsens

Application deadline: 18 October 2026

Location: Sundvej 30, 8700, Horsens