Job in Portugal with company housing - Customer Advisor for Audi - Start date November 1 - Book a consultation today!

Customer service advisor for Audi. We start on November 1 with the possibility of company housing.

Are you ready to take the leap and become part of a global digital organization that delivers world-class support?

We are seeking a customer advisor for an exciting role with Audi – one of Europe’s most iconic car manufacturers. The position is 100% remote from Portugal, and you will be a key player in an international team that ensures an extraordinary customer journey for Audi's users.

What does a Customer Service Advisor do?

As a customer service advisor you are the customer's direct point of contact and help with everything from car technology to digital features and services. You create a professional experience with structure, empathy and high quality at the center.

Your tasks include, among others

• Handling inquiries via phone, e-mail and chat
• Troubleshooting technical problems and guidance in car systems
• Recording customer interactions in the CRM system
• Updating Audi's products and policies
• Active participation in the team's sharing of best practices

Your qualifications

We are looking for you if you

• Speak and write Danish + have a minimum B2 level in English
• Have experience with customer service – preferably from the automotive industry
• Have technical flair and interest in digital solutions
• Can communicate clearly, solve problems and build trust

You do not need to meet all requirements – we still encourage you to apply!

We offer

• Possibility of company housing in Braga
• Competitive base salary plus bonus scheme
• Professional development opportunities
• A collaborative and supportive work environment
• Access to exclusive travel benefits and discounts
• Restaurant card
• Private health insurance
• 14 payroll payments per year

Benefits of working in an international company in Portugal

• Expansion of your professional skills through global collaboration
• Improvement of communication and sales techniques in an international environment
• Opportunity for career development within customer service, sales and the travel industry
• Access to a network of international colleagues and industry experts
• Experience with modern digital tools for customer handling

This is a unique opportunity to combine strong professional experience with a flexible working model.

Benefits of working from Portugal

• Mild climate year-round – Portugal has a pleasant Mediterranean climate with hot summers and mild winters, making it an attractive destination for those who want to live and work in a sunny country
• Lower cost of living – Compared with many other European countries, the cost of living in Portugal is relatively low, providing the opportunity for a high quality of life at a reasonable price.
• High quality of life – Portugal is known for its relaxed lifestyle, good food and friendly locals, creating a positive and pleasant working environment.
• International career opportunities – Working in Portugal provides an opportunity to develop international skills and collaborate with colleagues from different nationalities, which can benefit your future career.
• Good infrastructure and modern facilities – Portugal has strong digital infrastructure, modern office facilities and good transport options, ensuring a comfortable workday.
• Access to beautiful beaches and nature – Portugal offers easy access to fantastic beaches, scenic areas and a rich cultural heritage, which can be experienced in leisure time and on weekends.
• Attractive tax policy for foreigners – For international employees there are tax advantages that can make it financially advantageous to work in Portugal.
• Growing business climate and economy – Portugal has a thriving business sector with many international companies establishing themselves, creating good job opportunities and career paths.
• Strong network of expats and international companies – Many international companies have offices in Portugal, making it easy to integrate into a global work environment.

Working in Portugal provides both professional and personal development as well as the opportunity to experience an exciting lifestyle with great cultural and economic value.

Are you interested? Contact us at [email protected] or [email protected] to hear more, we will get back within 24 hours.

You can also book a call: Book a call here!