Customer service employee (Danish and Swedish customers)

Do you have experience in customer service, and are you motivated to create great customer experiences? Do you speak and write both Danish and Swedish, and do you thrive with diverse tasks in a casual environment where we help each other? Then you may be our upcoming colleague.

Job Description

For our customer service center in Køge we are looking for an engaged customer service representative with a start date of 1 February 2027. You will primarily be responsible for servicing our Swedish customers and will at the same time be an important support for both customers and the sales organization in Denmark and Sweden.

The position is 37 hours per week with working hours from 8:00. You will become part of a customer service team of 7 people, where collaboration, flexibility and good service are at the center.

Your educational background is not decisive. The most important thing is that you have experience with customer contact and administrative tasks, work in a structured manner and communicate confidently in both Danish and Swedish – verbally and in writing.

You will have a broad contact interface and a central role in the daily coordination between customers, salespeople and logistics.

Your primary tasks

• Order entry and follow-up on orders
• Telephone and written contact with customers in both Denmark and Sweden
• Servicing and administrative support to salespeople
• Logistics handling and coordination of deliveries
• Preparation and maintenance of price agreements

It is important to us that you

• Speak and write Danish and Swedish at a high level
• Have experience with customer service and administrative tasks
• Proficient in Microsoft Office; knowledge of AX 2012 is an advantage
• Work in a structured way, have an eye for detail and actively contribute to teamwork

We offer

A exciting and varied job in brand-new premises in our customer service center in Køge. You will have a central role in a committed team and a daily life with close contact to both customers and colleagues. We offer salary according to qualifications, an attractive pension scheme and health insurance.

Send us your application as soon as possible. We will invite to interviews on an ongoing basis. If you would like more information about the position, you are welcome to contact internal Sales Manager Lars Wulff at tel. 36 92 57 03.

You submit your application by using the link on this page.