Security guard at ARoS - with focus on Safety, Emergency Preparedness and Guest Experiences.

Security guard for ARoS - focusing on

Sicherheit, emergency preparedness and guest experiences

Vil du være med til at skabe trygge,

imødekommende og velfungerende rammer for de mange mennesker, der hver dag

møder kunsten på ARoS? Som servicevagt får du en synlig og vigtig rolle i

museets hverdag, hvor sikkerhed, beredskab og gode gæsteoplevelser går hånd i

hånd.

Din rolle

Du bidrager til, at gæster,

medarbejdere, kunstværker og bygninger mødes af opmærksomhed, overblik og god

service. I rollen kombinerer du faste rutiner med evnen til at handle roligt og

ansvarligt, når situationen kræver det. Du er med til at gøre museet til et

rart og trygt sted at være - både for førstegangsbesøgende, faste gæster og

kolleger på tværs af huset.

Vi søger

• You will perform daily security and service tasks in the museum’s public areas and other relevant areas.
• You are attentive to conditions that may affect security, emergency preparedness, order and accessibility, and follow applicable procedures.
• You meet guests politely and professionally, help with questions and contribute to a good experience of the museum.
• You respond appropriately to incidents and collaborate with relevant colleagues to prevent and handle situations.
• You participate in fixed routines, observations and practical tasks that support smooth museum operations.
• You share relevant information and help colleagues so that we together create coherence between service, security and guest experience.

Your profile

You enjoy concrete tasks and take responsibility that things are carried out properly to the end. You have an eye for detail without losing an overview, and you can stay calm when there are many people or when unexpected situations arise.

You meet others with respect and natural helpfulness. At the same time you are clear when necessary, and you contribute to a collaboration where tasks are discussed openly and everyone helps each other in daily work. You are motivated by making a real difference in a house where art, people and shared experiences are central.

Your qualifications

• You have completed the basic security guard course - or have other relevant experience.
• You have a relevant professional background or experience from a service, security or emergency preparedness function.
• You are used to working in a structured way with fixed procedures and to being aware of your surroundings.
• You understand how good service and clear communication contribute to safety and good guest experiences.
• You can collaborate constructively with different professional backgrounds and meet many types of people in an approachable way.
• You work responsibly, are thorough in your observations and can act independently within the agreed frameworks.
• You speak Danish and English - and preferably several languages.

We offer

• A meaningful role where your efforts matter for both guests, colleagues and the museum's daily operations.
• A daily life close to art, exhibitions and events in an international art museum in the middle of Aarhus.
• A professional community where collaboration, high quality and good experiences for guests are a shared task.
• Opportunity to develop your understanding of security, emergency preparedness and service in a cultural organization with many different activities.

In the Security and Service Department we are divided into 3 teams, with a total of about 40 employees, consisting of both permanent staff and temp workers.

The position is 37 hours per week with paid lunch break.

We offer an attractive salary and staff benefits package. Salary and pension total about 33,500 DKK/month.

Process

We invite to interviews on an ongoing basis and close recruitment when the right candidate is found.

We wish to fill the position by January 1, 2027.

We look forward to hearing from you - and we very much look forward to reading your application and CV.

About ARoS

ARoS is an international art museum in the heart of Aarhus with six galleries, a public Art Square and a dedicated floor for installation art. More than 600,000 visitors come to ARoS annually for artistic experiences, to shop at ARoS Store, dine at ARoS Café and Orangeri or simply enjoy the iconic architecture and location. With the recently opened Skyspace by James Turrell, As Seen Below, and new artistic initiatives, we have ambitious goals to attract even more visitors.