The Cyber Division is seeking an IT Specialist for the Local IT Service Center in Ballerup

Are you outgoing and independent, and can you keep an overview in a sometimes busy and diverse daily life? Can you see yourself as part of an unusual and exciting workplace with a super-cool IT support team, high spirits and close collaboration? -Then you should start typing now and send us your application.

About us

Local IT Service Center at the Personnel Command solves the local IT tasks for all users and customers at the Personnel Command as well as for the Danish Defence Acquisition and Logistics Organization (FMI) in Ballerup.

When needed, we also support with on-site visits to the other locations in the area that we provide IT support to.

The Personnel Command is responsible for Defence HR, including, among other things, recruitments, recruitment and Defence Day. The local IT service center is part of the Cyber Division at the Danish Defence Acquisition and Logistics Organization.

With us you will experience a varied daily life with many different tasks, including user support for employees and units at the Personnel Command, FMI and the related locations.

Our workday is characterized by trust, flexibility and freedom with responsibility. We take shared responsibility for well-being and emphasize an informal tone and an open and honest dialogue.

About the position

As IT Specialist, you will handle many exciting tasks within service, logistics and support. You will join our service team, where you provide our customers with 1st level support. Your tasks will vary from individual telephone support to personal contact with users from diverse backgrounds.

You will also provide support at our satellite site in Lautrupvang, Ballerup. Therefore it is essential that you thrive in a job with varying tasks, where you can adapt to the user’s needs and knowledge.

You will work with a wide range of tasks such as

• Installation, maintenance and optimization of primarily Microsoft solutions.
• Preparation, installation and setup of PCs and other IT equipment.
• Support to users
• Cisco Uplinx (Jabber) and TDC scale solutions
• Troubleshooting hardware and network issues
• User administration
• Training in new systems for Defence users
• Operations and maintenance of servers
• Support for the Personnel Command Selection Section’s test computers

You will join the department on equal terms with your colleagues. There are good opportunities for both professional and personal development and you will continuously face professional challenges.

About you

We imagine that you are a trained IT supporter and have broad IT knowledge. You are service-minded and motivated by providing support, and you take pride in giving employees first-class service. You are outgoing, positive and approachable, have a good sense of humor and thrive on collaborating with many different people in the organization.

You work independently, structured and solution-oriented and take initiative for your tasks. You have high self-discipline, can plan your workday and follow up on your tasks. At the same time you are good at keeping an overview, even when it is busy and tasks do not always develop as planned. You are quality-conscious, communicate well with both users and colleagues and actively contribute to knowledge sharing and coordination in the team.

You are engaged in your work and keen to develop professionally. You are therefore prepared to continuously familiarize yourself with new products and technologies. You can also handle smaller project-oriented tasks independently within the given framework and cooperate across the organization.

We imagine that you

• Are a trained IT support professional
• Have knowledge of both wireless and wired networks, PC hardware and Microsoft products.
• Are proficient in Danish and English, both spoken and written.
• Have a driving license for passenger cars (category B).

It is advantageous if you also have

• Knowledge of ITSM tools, ITIL and SAP
• Several years of experience with service and user support
• Experience with project-oriented tasks

The most important thing is that you want to take responsibility, provide good service and be part of a team where we help each other and raise tasks together.

Employment terms

The employment is conducted in accordance with the current Collective Agreement between the Ministry of Finance and Public Employees Organizations – The Public Sector (OAO-S Collective Agreement) and the Organizational Agreement for office clerks, laboratory technicians and IT employees (HK) in the state.

Depending on your qualifications and competences, there is potential for negotiating an allowance. There is an employer-funded pension scheme attached to the position.

The workplace is in Ballerup – Lautrupvang.

As an employee within the Defence Ministry’s area, you are subject to certain special terms. You must, among other things, be able to obtain security clearance and maintain the clearance throughout your employment.

You have as an employee an obligation to perform service outside the country’s borders, including at units in international operations with a view to participating in conflict-prevention, peacekeeping, peacemaking, humanitarian and other similar operations.

Contact and application

If you want to know more about the position, you are welcome to contact IT Department Head Christian Cortez at [email protected]

If you have questions about salary and terms of employment you are welcome to contact Personnel Command, HR consultant Julie Cramer-Palmquist at mobile 3266 5848 or via email [email protected].

The application deadline is October 28, 2026. The start date is as soon as possible after agreement.

You apply for the position via the link in the advertisement. Please attach your application, CV and educational certificates. Note that attachments can only be uploaded in PDF format.

In the Danish Defence Organization we believe that diversity optimizes task solving. Therefore we encourage all interested regardless of background to apply for the position.

About the Danish Defence Acquisition and Logistics Organization

The Danish Defence Acquisition and Logistics Organization (FMI) is Denmark’s central authority for defence and emergency materiel, IT and cyber security in peace, crisis and war. We work to ensure that the entire defense is equipped, updated and operational — in a time when requirements for speed and combat power have never been greater. It is us who procure, operate and dispose of materiel and IT for the Army, Navy, Air Force and the rest of the Defence Ministry’s group.

It is our IT staff who daily help avert the cyber attacks the organization is exposed to. We are a diverse organization with about 2,500 employees — civilian and military — distributed across the whole of the Kingdom.