We are hiring customer support representatives for Chania, Crete

We are hiring customer support agents for Chania, Crete! How would you feel if your office was just a breath away from beaches with crystal-clear waters?🤩 Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? 😍Jump head-first into the Mediterranean experience and join our ever-growing Nordic Customer Care team in one of the most popular destinations in the world – Chania, Crete!🌴

What you will do

• Be the primary point of contact for customer requests, representing the top Nordic home appliance manufacturer.
• Utilize phone e-mails and calls in order to provide a seamless customer experience.
• Handle customer inquiries in a professional and timely manner.
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Crete!

What you will bring

• Fluency in Danish.
• Good knowledge in written and spoken English.
• Understanding and empathizing with people and problem-solving.
• Prior experience in customer support or claims and consumer complaints is an advantage and will be considered an asset.
• Exceptional communication & soft skills, as well as a problem-solving mentality.
• Computer knowledge, good knowledge of MS programs.
• A positive and adventurous attitude.
• A curiosity driven mindset, willing to know everything about everything.
• Results-driven way of thinking, aiming to fix any issue the first time, following up as needed to reach a resolution that satisfies the consumer.
• A sponge that is willing to soak up all the knowledge and experience we offer.

What we offer

• Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you). 🚀
• Free accommodation or extra accommodation bonus, throughout the entire employment period. 🙌
• Competitive monthly salary + 2 extra salaries per year. 🤑
• A generous bonus scheme. 😎
• Fully remunerated training by certified instructors. 😍
• Extra private health insurance. 💪
• Consistent support for anything you may need along the way. 🥂
• Numerous benefits and discounts. 🤩
• State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV. 🌟
• Special events as well as community & social responsibility initiatives. ❤️
• Free online Greek language courses. 🌍
• Professional growth & development opportunities within a multicultural, safe and fun workplace. 🥳

Note

• This job opportunity requires you to relocate to Chania, Crete (if you do not already live there).
• Please note, only shortlisted candidates will be contacted.