Chief Physician for the Agency for Patient Complaints

Do you dream of using your medical expertise in a new way?

Then here is a unique opportunity.

We are currently seeking a chief physician to help strengthen patients' and healthcare professionals' legal protection and to influence the Danish health service.

In the Danish Board of Patient Complaints we handle complaints about, among other things, examinations, diagnoses and treatments at hospitals, clinics and other treatment facilities. We also handle complaints about violations of patient rights and decisions from, among others, the Patient Compensation.

Use your health professional expertise in a new context

As our new chief physician, you will have the opportunity to use your health professional experience in an administrative and development-oriented framework.

You will join a multidisciplinary collaboration with lawyers, health professionals and administrative staff. Together we work to build bridges and strengthen trust in the Danish health care system.

About the Office for Health Professionals and Experts

As a consequence of changes in complaints and compensation legislation and a new patient complaint system in 2025, the Office for Health Professionals and Experts is undergoing task- and cultural transformation.

As part of the transformation, we strengthen the medical competencies, and you will become part of a team consisting of doctors, dentists and nurses. Our task is to advise legal colleagues on health professional matters and to collaborate with about 600 expert assessors – primarily specialists.

Your everyday life with us

You will have a varied workday with a wide range of tasks that contribute to quality and legal certainty in our decisions.

Your tasks are to

Screene incoming complaints for example

• risk to patient safety
• suspected aggravating circumstances

Collaboration with our experts in the form of

• Recruitment and assessment of CVs
• Quality assurance of expert assessments
• Professional feedback on expert assessments
• Dialogue with the physician-research societies

Health-professional sparring with case handlers from the professional units e.g.

• Qualification and sparring on case handlers' choice of relevant specialist as expert
• Prepare a health-professional note in cases such as compensation appeals

Health-professional case handling in these concrete case types

• Prepare health-professional assessment in asbestos cases
• Qualification of expert selection in supervision appeal cases

Dissemination for example

• Presentation on the complaints system for external stakeholders
• Presentation on specialty plans and structure in the health system
• Preparation of professional case collections for learning in the health system

We offer

With us you get a unique opportunity to work with health professional questions in a legal and administrative perspective. You make a difference in the health system by ensuring quality in the authority's decisions – and you can help strengthen that a complaint leads to learning.

We have a dynamic work environment characterized by close sparring and a strong professional community. We help each other ensure high quality and thorough handling of complaints.

We offer flexible working hours.

Who are you?

We are looking for an engaged specialist physician with a desire to bring their clinical experience into play. Your specialty can be many different fields – e.g., general practice, orthopedic surgery or psychiatry. We value broad clinical experience and strong professional competencies, as well as an interest in contributing with your health professional knowledge in handling complaints.

You see value in using your health professional skills in a legal and administrative context where cross-disciplinary collaboration is essential for thoroughly illuminating the complaints and for the decisions to rest on a solid professional and legal basis.

Experience with written communication and the ability to communicate clearly and precisely is essential for success in the position. Experience with teaching or another form of oral communication is also an advantage.

About the employment

The position is a full-time role as chief physician under the current state doctors’ collective agreement.

The position is to be filled as soon as possible.

Feel free to contact us

To learn more about the position, contact Office Manager Sofie Faarup Britze at tel. 2487 0343 or by email at [email protected].

On stpk.dk you can read more about the Danish Board of Patient Complaints and see examples of decisions.

We look forward to hearing from you.

Application deadline: Oct 19, 2026

Department: Olof Palmes Allé 18 H, 8200 Aarhus N

Location: Olof Palmes Allé 18H, 8200 Aarhus N