Come and join our team – medical secretary or health administrative coordinator for the Special Ambulatory Clinic for Dual Diagnosis Treatment

Do you want an independent and varied daily routine, where you use your health administrative professional skills and become an important part of a small, multidisciplinary team?

We are seeking a medical secretary or health administrative coordinator for the Special Ambulatory for Dual Diagnosis Treatment (MOPS). With us you will have a varied daily life and a central role in creating overview and supporting the ambulatories’ administration and daily operations.

About Special Ambulatory MOPS

Special Ambulatory MOPS is part of the Capital Region of Denmark Psychiatry. We offer highly specialized treatment to patients with dual diagnoses – psychosis in combination with substance use – from across the Capital Region.

We are physically located in Østerbro and organizationally anchored under Department M at Sct. Hans Psychiatric Center in Roskilde. Our multidisciplinary team handles treatment for up to 80 patients and consists of specialists, nurses, social worker, social and health assistant, occupational therapist and medical secretary.

We work from an appreciative and recovery-oriented approach. Our patients often have complex trajectories and life situations. On the phone you help create a safe and welcoming contact to the ambulatory and assist referrals to the right colleagues.

Your everyday life with us

You will be the only secretary attached to MOPS, and will have independent responsibility for the secretarial and patient administrative tasks. You will collaborate closely with the ambulatories’ three doctors, the multidisciplinary staff and management and have influence on how your tasks are organized and solved.

You will have the opportunity for close cooperation with the other ambulatory secretaries and the large secretary group at Sct. Hans. In the building there is also a secretary attached to another psychiatric ambulatorium.

The team has an active field role, and you will therefore work largely independently for much of the day. You primarily meet the staff in the morning, and ongoing contact often takes place by phone when they are out with the patients.

Your tasks will include, among others

• Telephone handling with inquiries from patients, staff, partner organizations and relatives, as well as handling of shared mailbox.
• Handling of referrals, summonses and scheduling and the creation and maintenance of calendars in the Health Platform.
• Patient administration in the Health Platform, including registrations, coding, worklists and maintenance of patient and waiting lists.
• Administrative handling and sending of attestations, medical letters and access to information in collaboration with the practitioners, as well as assistance with closing and transfer of patient trajectories.
• Administrative tasks regarding forensic-psychiatric patient trajectories, including registration in the Forensic Psychiatric Database and contact with relevant authorities in collaboration with the doctors.
• Preparation of overviews and reports that support treatment conferences, follow-up and overview of patient trajectories.
• Coordination of patient transport and home blood tests as well as relevant operating tasks such as goods ordering, handling of petty cash and contact with internal service functions.

You contribute to developing and maintaining good administrative workflows and participate in morning meetings and relevant coordination meetings. You report to the head nurse and also have a professional leader, who is the health administrative leader and can provide relevant professional sparring.

What we offer you

With us you get

• An independent and varied role with responsibility for patient administration and tasks that support daily operations.
• Influence on the planning of your tasks and the opportunity to contribute to the development of the ambulatory.
• Close collaboration with the ambulatories’ three doctors, the multidisciplinary staff and management.
• Opportunity for close collaboration with the other ambulatory secretaries, the large secretary group at Sct. Hans and your professional leader, who is the health administrative leader.
• Introduction and training tailored to your experiences and competencies.
• Opportunity for relevant education and professional development.
• An working environment with focus on wellbeing, respect and psychological safety.

Who are you?

You are a trained medical secretary or health administrative coordinator and have solid knowledge of the Health Platform, preferably the ambulatory part. We would very much like you to have experience from both psychiatry and the ambulatory area.

We also expect that you

• Work independently, structured and thorough and take responsibility for following your tasks through to the end.
• Thrives in a multidisciplinary team and communicates clearly with patients, colleagues and partners.
• Can prioritize in varied tasks and maintain calm and overview when needs and work pressure change.
• Is non-judgmental and meets our patients with openness and respect, even when a phone call is demanding or the patient’s situation is complex.
• Is approachable, helpful and contributes actively to a good and supportive work environment.
• Is professionally curious and wants to learn new things and develop administrative workflows.

Since you will be MOPS’s only secretary, it is important that you have a solid professional foundation and enjoy taking independent responsibility for the tasks. You will receive an introduction to our local workflows and the opportunity for ongoing professional sparring.

Salary and employment terms

The position is 37 hours per week with start on January 1, 2027 or by agreement.

Salary and employment terms in accordance with the collective agreement for health administrative personnel and others, concluded between RLTN and HK Municipal with salary placement as health administrative coordinator or medical secretary.

The ambulatory currently operates Monday to Friday 08:00-16:00. Your working hours will therefore primarily fall within this timeframe.

The region is a 24/7 area, and you may be scheduled to work outside the ambulatory’s opening hours as needed in accordance with the rules of the applicable working time agreement.

We expect to move to Brøndbyøstervej in Brøndby at the end of 2028. The exact date has not yet been set.

Does this sound like something for you?

If you are curious about the position or have questions, you are very welcome to contact

• Head Nurse Nicoline Ducjan at phone 23 49 44 97.
• Health administrative leader and professional leader Maria Christine Munksgaard Hansen at phone 38 64 20 17.

Send your application, CV and relevant educational certificates via the recruitment system.

Application deadline: 6 November 2026

Interviews are expected to be held on 11 November 2026

We look forward to hearing from you!

Region Hovedstaden puts people first. We welcome diversity and encourage all qualified applicants to apply, regardless of gender, age, ethnicity, religion, sexuality or disability.