Consultant physician to the Agency for Patient Complaints

Do you dream of using your medical expertise in a new way?

Then here's a unique opportunity.

We are currently seeking a department physician who will help strengthen patients and healthcare professionals' legal protection and influence the Danish healthcare system.

In the Danish Agency for Patient Complaints we handle complaints about, among other things, investigations, diagnoses and treatments at hospitals, clinics and other treatment facilities. We also handle complaints about violations of patient rights and decisions from, among others, the Patient Compensation.

Use your health-care expertise in a new context

As our new department physician you will have the opportunity to use your health-care professional experience in an administrative and development-oriented framework.

You will join a multidisciplinary collaboration with lawyers, health-care colleagues and administrative staff. Together we work to build bridges and strengthen trust in the Danish health care system.

About the Office for Health-Care Professionals and Experts

As a consequence of changes in complaints and compensation legislation and a new patient-complaint system in 2025, the Office for Health-Care Professionals and Experts is undergoing a task- and cultural transformation.

As part of the transformation, we strengthen medical competencies, and you will be part of a team consisting of doctors, a dentist and nurses. Our task is to advise legal colleagues on health-care-related issues and collaborate with about 600 expert witnesses – primarily specialists.

Your daily life with us

You will have a varied workday with a wide range of tasks contributing to quality and legal certainty in our decisions.

Your tasks are to

• risk to patient safety
• suspicion of aggravating circumstances

Collaboration with our experts in the form of

• Recruitment and assessment of CVs
• Quality assurance of expert assessments
• Professional feedback on expert assessments
• Dialogue with the medical scientific societies

Health-care professional sparring with caseworkers from the professional units e.g.

• Qualification of and sparring on the caseworkers' choice of relevant specialist as expert
• Prepare health-care professional notes in, for example, compensation claim cases

Health-care professional case handling in these concrete case types

• Prepare health-care professional assessment in asbestos cases
• Qualification of expert selection in supervisory/claims cases

Dissemination for example

• Presentation about the complaints system for external stakeholders
• Presentation about specialty plans and structure in the health care system
• Preparation of professional case collections for learning in the health care system

We offer

Here you have a unique opportunity to work with health-care questions in a legal and administrative perspective. You make a difference in the health care system by ensuring quality in the agency's decisions – and you can help strengthen that a complaint leads to learning.

We have a dynamic work environment characterized by close sparring and a strong professional community. We help each other to ensure high quality and thorough handling of the complaints.

We offer flexible working hours.

Who are you?

We are looking for an engaged specialist physician with a desire to bring their clinical experience into play. Your specialty can be many different ones – e.g., general medicine, orthopedic surgery or psychiatry. We value broad clinical experience and strong professional competencies as well as an interest in contributing with your health-care knowledge in the handling of complaints.

You see value in using your health-care competencies in a legal and administrative context where cross-disciplinary collaboration is essential for thoroughly illuminating the complaints and for the decisions to rest on a solid professional and legal foundation.

Experience in written presentation and the ability to communicate clearly and precisely are essential for success in the position. Experience with teaching or another form of oral communication is also an advantage.

About the employment

The position is a full-time role as department physician according to the current state doctors' collective agreement.

The position is to be filled as soon as possible.

Please feel free to contact us

Learn more about the position by contacting the office head Sofie Faarup Britze at tel 2487 0343 or by email at [email protected].

On stpk.dk you can read more about the Danish Agency for Patient Complaints and see examples of decisions.

We look forward to hearing from you.