IT Specialist for the Local IT Service Center at the Personnel Command
Storkøbenhavn
- Location
- Storkøbenhavn
- Company
- Forsvaret
- Working hours
- Full-time
- Posted
- 16 October 2026
- Application deadline
- 28 October 2026
- Category
- ICT help desk agent
About the job
Are you outgoing and independent, and can you keep an overview in a sometimes busy and varied daily life? Can you see yourself as part of an unusual and exciting workplace with a super-cool IT support team, high spirits and close collaboration? -Then you need to get to the keyboard now and send us your application.
About us
Local IT Service Center at the Personnel Command solves the local IT tasks for all users and customers at the Personnel Command as well as for the Danish Defense Acquisition and Logistics Organization (DALO) in Ballerup.
When needed, we also support with on-site visits to the other locations in the area to which we provide IT support.
The Personnel Command is responsible for Defence HR, including recruitment, hiring and Defence Day. The local IT service center is part of the Cyber Division of the Defence Acquisition and Logistics Organization.
With us you will experience a varied daily life with many different tasks, including user support for employees and units at the Personnel Command, DALO and the associated locations.
Our workday is characterized by trust, flexibility and freedom with responsibility. We take joint responsibility for well-being and emphasize an informal tone of voice and an open and honest dialogue.
About the position
As an IT Specialist, you will handle many exciting tasks within service, logistics and the support area. You will join our service team, where you provide our customers with 1st level support. Your tasks will range from individual telephone support tasks to personal contact with users with very different backgrounds.
You will also provide support at our satellite site in Lautrupvang in Ballerup. Therefore, it is essential that you enjoy a job with varying tasks, where you can adapt to the user's needs and knowledge.
You will work with a wide range of tasks such as
- Installation, maintenance and optimization of primarily Microsoft solutions.
- Preparation, installation and setup of PC and other IT equipment.
- Support to users
- Cisco Uplinx (Jabber) and TDC scale solutions
- Troubleshooting hardware and networks
- User administration
- Training in new systems for Defence users
- Operation and maintenance of servers
- Support for the Personnel Command Selection Section's test computers
You will be part of the department on equal terms with your colleagues. There are good opportunities for both professional and personal development and you will continuously face professional challenges.
About you
We imagine that you are trained IT support specialist with broad IT knowledge. You are service-minded and motivated by providing support, and you take pride in giving employees first-class service. You are outgoing, positive and approachable, have a good sense of humor and thrive on collaborating with many different people in the organization.
You work independently, structured and solution-oriented and take initiative for your tasks. You have high self-discipline, can plan your workday and follow up on your tasks. At the same time, you are good at keeping an overview, even when it is busy and tasks do not always develop as planned. You are quality-conscious, communicate well with both users and colleagues and actively contribute to knowledge sharing and coordination in the team.
You are engaged in your work and eager to develop professionally. You are therefore prepared to continually familiarize yourself with new products and technologies. You can also handle smaller project-oriented tasks independently within the given framework and collaborate across the organization.
We imagine that you
- Are a trained IT support specialist
- Have knowledge of both wireless and wired networks, PC hardware and Microsoft products.
- Are proficient in Danish and English, both spoken and written.
- Hold a driving license for passenger cars (category B).
It is an advantage if you also have
- Knowledge of ITSM tools, ITIL and SAP
- Several years of experience with service and user support
- Experience with project-oriented tasks
The most important thing is that you want to take responsibility, provide good service and be part of a team where we help each other and lift tasks collectively.
Terms of employment
Employment is arranged in accordance with the current General Agreement between the Ministry of Finance and Public Employees Organizations – The State Sector (OAO-S General Agreement) and the Agreement for Office Clerks, Technicians and IT Staff in the state (HK).
Depending on your qualifications and competencies, there is a possibility of negotiating allowances. There is a employer-financed pension scheme attached to the position.
Workplace is in Ballerup – Lautrupvang.
As an employee under the Defence Ministry's domain, you are subject to some special terms. You must, among other things, be security cleared and maintain the security clearance during the entire employment relationship.
You have as an employee a duty to serve outside the country's borders, including at units in international operations with a view to participation in conflict prevention, peacekeeping, peacebuilding, humanitarian and other similar operations.
Contact and application
If you want to know more about the position, you are welcome to contact IT Department Manager Christian Cortez at [email protected]
If you have questions about salary and terms of employment, you are welcome to contact the Personnel Command, HR Consultant Julie Cramer-Palmquist at mobile 3266 5848 or via email [email protected].
The application deadline is October 28, 2026. The employment start date is as soon as possible after agreement.
You apply for the position via the link in the posting. Please attach your application, CV and educational certificate. Note that attachments can only be uploaded in PDF format.
In the Defence Ministry's organization we believe that diversity optimizes task solving. Therefore we encourage all interested regardless of background to apply for the position.
About the Defence Acquisition and Logistics Organization
The Defence Acquisition and Logistics Organization (DALO) is Denmark's central authority for the armed forces' and emergency services' materiel, IT and cybersecurity in peacetime, crisis and war. We work to ensure that the entire defense is equipped, updated and operational — at a time when speed and combat power demands have never been greater. We are the ones who procure, operate and dispose of materiel and IT for the Army, Navy, Air Force and the rest of the Defence Ministry's group.
It is our IT employees who daily help avert the cyber attacks the organization is exposed to. We are a diverse organization with about 2,500 employees — civilian and military — spread across the entire kingdom.
Application deadline: Oct 28, 2026
Department: Helseholmen 1 2650 Hvidovre
Location: Copenhagen metropolitan area
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IT Specialist for the Local IT Service Center at the Personnel Command
Forsvaret · Storkøbenhavn